Best Help Desk Software in 2026
Updated
101 help desk software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
101ranked
4free plans on this page
$0.20/molowest paid tier
8 Oct 2026last checked
Help desk software in tiers by the score this site gives them, S at the top. 3 of the 25 on this page have an Android app.
Cunder 7.0
- 51 Sugar Serve 6.6
- 52 HelpSpot 6.6
- 53 TeamSupport$45/mo 6.6
- 54 SupportBee$20/mo 6.6
- 55 Open Helpdesk$15/mo 6.6
- 56 SherpaDesk$45/mo 6.6
- 57 Sympoq€49/mo 6.6
- 58 Dixa€89/mo 6.5
- 59 GoatFlow 6.5
- 60 HelpCrunchAndroid 6.5
- 61 Pega Customer Service 6.4
- 62 Enchant 6.4
- 63 Qisutu 6.4
- 64 Andrea HelpdeskFree 6.4
- 65 Sprinklr Service 6.3
- 66 Vision HelpdeskAndroid$8/mo 6.3
- 67 Kapture CX 6.2
- 68 Richpanel$0.20/mo 6.2
- 69 Supportbench$32/mo 6.2
- 70 Support Genix$4.92/mo 6.2
- 71 Trakdesk$9.99/mo 6.2
- 72 Helpy 6.2
- 73 Agentforce Contact CenterAndroid$50/mo 6.2
- 74 Pega CRM 6.2
- 75 Plain$35/mo 6.1
Compare all 25 in a table
| # | App | Score | Free plan | From | Free plan | Paid from | Shared inbox | SLA management |
|---|---|---|---|---|---|---|---|---|
| 51 | Sugar Serve | 6.6 | No | — | No | — | — | Yes |
| 52 | HelpSpot | 6.6 | No | — | No | — | Yes | Yes |
| 53 | TeamSupport | 6.6 | No | $45/mo | No | $45/user/mo | Yes | Yes |
| 54 | SupportBee | 6.6 | No | $20/mo | No | $17/user/mo | Yes | — |
| 55 | Open Helpdesk | 6.6 | Free plan | $15/mo | Yes | — | — | Yes |
| 56 | SherpaDesk | 6.6 | Free plan | $45/mo | Yes | $40/user/mo | Yes | Yes |
| 57 | Sympoq | 6.6 | Free plan | €49/mo | Yes | — | Yes | Yes |
| 58 | Dixa | 6.5 | No | €89/mo | No | — | Yes | Yes |
| 59 | GoatFlow | 6.5 | No | — | Yes | — | Yes | Yes |
| 60 | HelpCrunch | 6.5 | No | — | No | — | — | — |
| 61 | Pega Customer Service | 6.4 | No | — | — | — | — | — |
| 62 | Enchant | 6.4 | No | — | No | — | Yes | Yes |
| 63 | Qisutu | 6.4 | No | — | — | — | Yes | Yes |
| 64 | Andrea Helpdesk | 6.4 | Free plan | Free | Yes | — | Yes | Yes |
| 65 | Sprinklr Service | 6.3 | No | — | No | — | Yes | — |
| 66 | Vision Helpdesk | 6.3 | No | $8/mo | No | — | Yes | Yes |
| 67 | Kapture CX | 6.2 | No | — | No | — | Yes | Yes |
| 68 | Richpanel | 6.2 | No | $0.20/mo | No | $99/user/mo | Yes | Yes |
| 69 | Supportbench | 6.2 | No | $32/mo | No | $32/user/mo | Yes | Yes |
| 70 | Support Genix | 6.2 | No | $4.92/mo | Yes | — | — | — |
| 71 | Trakdesk | 6.2 | No | $9.99/mo | Yes | $9.99/user/mo | Yes | Yes |
| 72 | Helpy | 6.2 | No | — | — | — | Yes | Yes |
| 73 | Agentforce Contact Center | 6.2 | No | $50/mo | No | $25/user/mo | Yes | Yes |
| 74 | Pega CRM | 6.2 | No | — | — | — | — | — |
| 75 | Plain | 6.1 | No | $35/mo | No | $35/user/mo | Yes | Yes |
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