Best Help Desk Software in 2026 · page 2
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Sugar Serve
Sugar Serve is a paid customer-service product for handling cases and engaging customers across multiple channels.
AndroidiOSWebAPI7.7 - 27
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.7 - 28
Kayako
Kayako is an AI help desk and customer support platform from a company founded in 2001.
AndroidiOSWebAPI7.6$1 one-time - 29
Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.6From €299 a month - 30
Sugester
Sugester combines CRM, helpdesk, live chat, task and project management, knowledge base, forum, email and VoIP features.
Free planAndroidiOSWebAPI7.6From $12 a month - 31
7.5From $15 a month - 32
HESK
Free web help desk you can host yourself, with a customer help center and ticket automation.
Free planWebSelf-hosted7.5From $29.99 a month - 33
EvantoDesk
AndroidiOSWeb7.5 - 34
Oracle Service
Oracle Service is paid, web-based software for enterprise service request management.
AndroidiOSWebAPI7.5From $70 a month - 35
Zoho Desk
API access for web integrations; organize customer messages and track response targets in one workspace.
Free planAPI7.4From ₹420 a month - 36
Kustomer
Android, iOS, and web help desk with tools for routing and automating support requests.
AndroidiOSWebAPI7.4 - 37
UseResponse
UseResponse combines customer feedback, help-desk ticketing, knowledge-base tools, and live chat in one support suite.
AndroidiOSWebAPI7.4From $49 a month - 38
osTicket
osTicket is an open-source support ticketing system for handling inquiries received through email, web forms, and API.
Free planWebAPISelf-hosted7.4From $12 a month - 39
Open Helpdesk
Free planWebAPISelf-hosted7.1From $15 a month - 40
Andrea Helpdesk
Free planAndroidiOSWebAPI7.1Free plan - 41
DoneDone
DoneDone is a cloud service that combines a shared inbox with task management.
AndroidiOSWebAPI7.1From $45 a month - 42
Pega Customer Service
Customer service software with Android, iOS, web, and self-hosted options plus API access.
AndroidiOSWebAPI7.0 - 43
Mojo Helpdesk
WebAPI7.0From $14 a month - 44
SupportBee
WebAPI7.0From $20 a month - 45
ProProfs Help Desk
Web help desk with a free option and tools to route and automate customer tickets.
Free planAPI6.9From $29.99 a month - 46
Helpshift
Android, iOS, and web support software with response tracking, ticket automation, and API access.
AndroidiOSWebAPI6.9 - 47
Helpy
WebAPISelf-hosted6.9From $40 a month - 48
SupportPal
WebAPILinuxSelf-hosted6.9From $299.95 a year - 496.8
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ManageEngine SupportCenter Plus
Web API access; free plan available, with SLA management, a help center and customer portal.
Free planAPI6.8From $100 a month