EvantoDesk
The facts below are what the maker publishes about EvantoDesk, checked and dated. Our editors have not written about it yet.
Plans and prices
From EvantoDesk's own pricing page, checked 22 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| One simple price plan | — | Canned responses · Knowledge base (Help Docs) · Powerful automations · Collision detector · Happiness surveys · Unlimited SLA policies |
| Basic | $15 a month | Free trial · cloud-based help desk · 21-day trial · per feature |
The facts
Each one read from EvantoDesk's own pages, with the date it was checked.
What it does
- API feature listing
- Capterra's feature catalog lists an API capability for EvantoDesk.checked 15 Oct 2026
- Automations
- Workflow rules can perform automated ticket actions such as assigning a ticket and changing its priority.checked 15 Oct 2026
- Bandwidth limitation
- Accounts using more than 500 MB per month, or far above the customer average, may be throttled or disabled.checked 15 Oct 2026
- Cancellation limitation
- Cancellation deletes account content immediately and the terms say deleted data cannot be recovered.checked 15 Oct 2026
- Collision detection
- The collision detector alerts agents when another agent is viewing, typing in, forwarding, or annotating the same ticket.checked 15 Oct 2026
- Customer portal
- Nochecked 22 Sep 2026
- Customer surveys
- A customer-happiness survey plug-in collects feedback and supports agent performance comparisons.checked 15 Oct 2026
- Documentation
- The support center contains workflow, billing, SPF/DKIM, email forwarding, SLA, integrations, reporting, ticket, widget, and domain articles.checked 15 Oct 2026
- Email integration
- Users can forward messages to create tickets and issue assignment, note, and reply commands from email.checked 15 Oct 2026
- Email tracking
- EvantoDesk reports whether outgoing email was delivered to the recipient inbox.checked 15 Oct 2026
- Founder
- Simon Sewart is identified as EvantoDesk's founder.checked 15 Oct 2026
- G2 review volume
- G2 displays two EvantoDesk reviews and says there are too few reviews to provide buying insights.checked 15 Oct 2026
- Help center
- Yeschecked 22 Sep 2026
- Integrations
- The maker names Basecamp and MailChimp as integrations; the support documentation also describes MailChimp list management.checked 15 Oct 2026
- Knowledge base
- The optional knowledge-base plug-in supports customer-facing help articles and can run on a mapped subdomain.checked 15 Oct 2026
- Limit: support availability
- A Capterra reviewer says customer support was limited to office hours, although they rarely needed it.checked 15 Oct 2026
- Limit: technical interface
- A G2 reviewer says the user interface is somewhat geeky.checked 15 Oct 2026
The company
- Founded
- 2017checked 28 Sep 2026
- Headquarters
- Bristol, United Kingdomchecked 28 Sep 2026
- Legal entity and headquarters
- The maker identifies the legal entity as Evanto Ltd, company number 8226011, registered in Bristol, UK.checked 15 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
Where it runs
- GetApp deployment
- GetApp describes EvantoDesk as cloud-based and lists web, Android, and iPhone/iPad support.checked 15 Oct 2026
- GetApp integrations
- GetApp lists Mailchimp, Zapier, Meta for Business, and Twitter/X integrations.checked 15 Oct 2026
- GetApp support channels
- GetApp lists email/help desk, phone, knowledge base, chat, and FAQs/forum support options.checked 15 Oct 2026
Alternatives to EvantoDesk
- 1
Chatwoot
Free planOpen sourceAndroidiOSWebAPI9.4From $19 a month - 2
Desk365
Free planAndroidiOSWebAPI8.7From $12 a month - 3
Front
AndroidiOSWebAPI8.6From $25 a month - 4
Intercom
AndroidiOSWeb8.5From $19 a month - 5
Deskero
Free planAndroidiOSWebAPI8.5From $12 a month - 6
Odoo Helpdesk
Free planAndroidiOSWebAPI8.4From $31.10 a month