19.4
Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Free planOpen sourceAndroidiOSWeb
Best Live Chat Software in 2026
Chatwoot leads this chart of 94 (9.4/10, free plan). Freshchat is next (8.8/10, free plan), and Brevo Conversations is the next highest-placed with a free plan (8.8/10). Live chat software lets a business talk with website visitors through chat, with options for visitor tracking and other chat channels. The choice depends on features such as website chatbots and live agent chat, plus how agents and integrations are handled. If you plan to manage conversations from a Xiaomi, Redmi or POCO device, check for an Android app and what it supports; a web version may also be available.…
28.8
Freshchat helps organizations manage customer conversations across websites, mobile apps, and messaging channels.
Free planAndroidiOSWeb
38.8
Brevo Conversations is a customer conversation tool for organizations that want website chat alongside email capabilities.
Free planAndroidiOSWeb
- 4
JivoChat
JivoChat is a customer communication platform for website chat and live agent conversations.
Free planAndroidiOSWebAPI8.8From $28 a month - 5
Crisp
Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Free planAndroidiOSWebAPI8.8From $45 a month - 6
Chatbase
Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice.
Free planAndroidiOSWebAPI8.8From $40 a month - 7
Smartsupp
Smartsupp is a customer communication platform for websites, combining a chatbot, live agent chat, visitor tracking, and channels including Facebook…
Free planAndroidiOSWeb8.6From $16 a month - 8
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb8.5From $19 a month - 9
LiveChat
LiveChat provides website live chat for customer support, lead qualification, and sales, with visitor tracking and omnichannel chat.
AndroidiOSWebAPI8.5From $19 a month - 10
Yellow.ai
Yellow.ai is a customer-service platform for creating AI-assisted interactions across web, iOS, and Android.
Free planAndroidiOSWebAPI8.4Free plan - 11
Chatfuel
AndroidiOSWebAPI8.4From $18 a month - 12
SendPulse
SendPulse is an email marketing service from SendPulse, a maker founded in 2015.
Free planAndroidiOSWebAPI8.4From $9.60 a month - 13
HelpCrunch
AndroidiOSWebAPI8.3From $15 a month - 14
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI8.2From $29 a month - 15
Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform for capturing and qualifying leads, communicating with customers, and supporting them through live chat and chatbots.
Free planAndroidiOSWebAPI8.1Free plan - 16
Live Helper Chat
Live Helper Chat is open-source live support software for websites, combining live agents, bots, visitor tracking, and messaging channels.
Free planAndroidiOSWebAPI8.1From €6 a month - 17
tawk.to
Free planAndroidiOSWebWindows8.0From $29 a month - 18
ReplyAgent
ReplyAgent is a white-label AI communication platform for agencies, consultants, enterprises, and franchises.
Free planAndroidiOSWebAPI8.0From $19 a month - 19
MyLiveChat
MyLiveChat adds website chat so visitors can reach a live agent or a chatbot.
Free planAndroidiOSWebWindows7.9From $15 a month - 20
Chaport
Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and multiple contact channels.
Free planAndroidiOSWebmacOS7.9Free plan - 21
Gist
Free planAndroidiOSWeb7.9Free plan - 22
Chatra
Android and iOS apps combine a website chatbot and live-agent chat with visitor tracking.
Free planAndroidiOSWeb7.9From €31 a month - 23
LooperChat
Free planAndroidiOSWebSelf-hosted7.9From $30 a month - 24
Afritalk
Free planAndroidiOSWeb7.7From $20 a month - 25
Smallchat
Free planAndroidiOSWebAPI7.7From $19.99 a month
Choosing well
Can I use live chat software on Android?
Check whether the tool offers an Android app and whether it covers the tasks you need. Web access is another option to compare; platform availability can include iOS, Windows and macOS too.
Does it include a website chatbot and live agent chat?
Compare website chatbot and live agent chat support. These are separate features, so check which ones are listed for the tool you are considering.
Which chat channels and integrations do I need?
Look at supported chat channels and listed integrations. Match them to the places where you want to handle conversations and the services your team already uses.
How many agent seats are included?
Compare the number of included agent seats with the people who need access. Seat details can affect whether a plan fits the way your team handles chats.
Can I start with a free plan or trial?
Check whether a free plan is available, what the paid starting price is, and whether a free trial is offered. A trial and a continuing free plan are not the same thing.
Does it track website visitors?
If visitor tracking matters, check that feature directly along with chat functions. Compare the listed capabilities rather than assuming every live chat tool handles visitors the same way.
Questions people ask
What should I look for in live chat software?
Compare website chatbot and live agent chat, visitor tracking, chat channels, included agent seats and listed integrations. Also check Android support, pricing and whether a free plan or trial is offered.
Can I use live chat software on my Android phone?
Check whether the service has an Android app and what it covers. Web availability may offer another way to access the service.
Is there live chat software with a free plan?
A free plan is one of the features to compare. Check the individual tool's plan details, and distinguish a continuing free plan from a free trial.
What is the difference between a free plan and a free trial?
A free plan is an ongoing plan; a free trial provides temporary access. Check whether the tool offers either and review the plan terms.
Does live chat software include website chatbots?
Website chatbot support is a comparison point, but availability varies by tool. Check it separately from live agent chat.