Chatfuel
The facts below are what the maker publishes about Chatfuel, checked and dated. Our editors have not written about it yet.
Plans and prices
From Chatfuel's own pricing page, checked 21 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Trial | Free | Try Chatfuel features · 7 days |
| Business | $18 a month | US$20 AI credits/mo · AI chatbots · shared inbox · CRM · WhatsApp API · usage limits apply · US$216/year billed yearly |
| Agency S | $90 a month | US$100 AI credits/mo · 3 companies · bulk pricing · agency dashboard · dedicated account manager · early feature access · US$1,080/year billed yearly |
The facts
Each one read from Chatfuel's own pages, with the date it was checked.
What it does
- AI agent
- Its AI agent answers from a company knowledge base, qualifies leads, books appointments, recommends catalogue items and hands chats to human staff.checked 21 Oct 2026
- AI bot generation
- Yeschecked 20 Sep 2026
- API documentation depth
- The help center lists 17 Public API articles covering quickstart, authentication, contacts, messaging, flows, bookings, channels, errors, versioning and team roles.checked 21 Oct 2026
- API endpoint and auth
- API requests use GraphQL POST requests to panel.chatfuel.com/graphql with personal or virtual-user bearer tokens, plus WebSocket subscriptions.checked 21 Oct 2026
- Bookings
- Chatfuel can book appointments, synchronize Google Calendar and send booking confirmations and reminders.checked 21 Oct 2026
- CRM and leads
- The Leads board moves conversations through Captured, Sorting, Qualified, Selling and Closed stages and stores collected contact details.checked 21 Oct 2026
- Current product news
- Chatfuel announced that its full GraphQL Public API now covers contacts, cross-channel messages, flows, bookings and AI automations.checked 21 Oct 2026
- Deployment channels
- multichannelchecked 20 Sep 2026
- Documentation and support
- The help center covers onboarding, five channels, Fuely AI, leads, bookings, catalogue, payments, integrations, API, billing, teams, security and agencies.checked 21 Oct 2026
- Flow builder
- The visual flow builder supports channel-specific message blocks, conditions, broadcasts, scheduled messages and human-agent handoffs.checked 21 Oct 2026
- Human handoff
- Yeschecked 20 Sep 2026
- Instagram automation
- Instagram tools automate direct messages, post and Reel comments, stories, mentions, ads, lead capture and live chat.checked 21 Oct 2026
- Integrations
- Official pricing documentation names Google Sheets, Zapier, Stripe and the Chatfuel API as integrations.checked 21 Oct 2026
- Knowledge-base answers
- Yeschecked 20 Sep 2026
- Limit: AI usage caps
- Chatfuel says fair-use AI limits can pause a bot when exceeded until renewal, unless the customer supplies its own OpenAI key.checked 21 Oct 2026
- Limit: builder complexity
- G2 reviewers mention a cluttered or clunky interface, weak flow visualization and a learning curve for complex sequences.checked 21 Oct 2026
The company
- Company founding and headquarters
- LinkedIn lists Chatfuel as founded in 2015 with headquarters in San Francisco, California.checked 21 Oct 2026
- Company history
- Chatfuel says its founding team was accepted into Y Combinator and that the platform has powered more than one billion conversations per month.checked 21 Oct 2026
- Company legal name
- The terms identify 200 Labs, Inc. doing business as Chatfuel as the contracting company.checked 21 Oct 2026
- Company size
- LinkedIn lists Chatfuel as a privately held company with 11–50 employees.checked 21 Oct 2026
- Founded
- 2015checked 28 Sep 2026
- Headquarters
- United Stateschecked 28 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
Where it runs
- Limit: platform dependency
- Reviewers describe earlier Chatfuel versions as limited to Facebook Messenger or dependent on Meta channels, while current plans remain centered on social messaging.checked 21 Oct 2026
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