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Chaport

Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and multiple contact channels.

Place
#20 of 94
Score
7.9
Chaport's website

What Chaport is

Chaport is a customer messaging platform with live agent chat, a website chatbot, visitor tracking, and multiple contact channels. Customers can reach teams through live chat, email, Facebook, Telegram, or Viber. Chatbots can answer common questions, qualify leads, and collect feedback around the clock; the product also includes a knowledge base and FAQ bot. Chaport works on web, iOS, Android, Windows, and MacOS, with instant synchronization between devices. The Free plan includes two operators, 60 days of chat history, unlimited chats and websites, and one branded auto-invitation. It remains available after the 14-day Unlimited trial, with paid features disabled. The trial does not require a credit card. Unlimited includes teams, assignment rules, and shared saved replies. Chaport lists 4,000 integrations, SSL encryption, and GDPR compliance. Operators can be account owners, administrators, or operators. Pricing notes include a Free plan and a 14-day trial; the Free plan is shown at EUR 0 per free, while USD is not displayed. The company identifies itself as Chaport Inc., founded in 2014, with headquarters in Alhambra, California.

Good

  • Free plan includes unlimited chats and websites.
  • Available across mobile, desktop, and web.
  • Chat history lasts 60 days on the Free plan.
  • Chatbots can qualify leads and collect feedback.
  • Lists 4,000 integrations.

Watch out

  • Free plan is limited to two operators.
  • Free plan keeps chat history for 60 days.
  • Paid features are disabled on the Free plan.

Who it suits

Chaport suits teams that want to manage website conversations and messages from several channels. Its free plan is suited to teams that can work within the two-operator and 60-day chat-history limits.

Verdict

Chaport combines live chat, chatbots, and several messaging channels across web and device apps. Its free plan has clear operator and history limits, while paid features are available through plans and a trial.

Plans and prices

From Chaport's own pricing page, checked 28 Sep 2026.

All about pricing
PlanPriceWhat it gives you
FreeFree2 operators included · 2 operators · 60 days chat history · Shown as EUR 0 per free on our read (localised); USD price not displayed to our checker
Pro—4 operators
Unlimited—Unlimited operators
Unlimited Monthly—Unlimited operators · €129/mo under Monthly
Pro Monthly—4 operators included · €39/mo under Monthly
Pro Annual—4 operators included · €29/mo under Annually
Unlimited Annual—Unlimited operators · €99/mo under Annually

The facts

Each one read from Chaport's own pages, with the date it was checked.

What it does

Chatbot availability
Chatbots can answer common questions, qualify leads, and collect feedback around the clock.checked 28 Sep 2026
Chat channels
omnichannelchecked 20 Sep 2026
Included agent seats
2checked 20 Sep 2026
Listed integrations
Chaport connects with more than 4,000 apps through Zapier and also offers an API.checked 28 Sep 2026
Live agent chat
Yeschecked 20 Sep 2026
Messaging channels
Customers can contact teams through live chat, email, Facebook, Telegram, or Viber.checked 28 Sep 2026
Operator roles
Operators can be account owners, administrators, or operators.checked 28 Sep 2026
Payment methods
Chaport accepts PayPal, Visa, and MasterCard.checked 28 Sep 2026
Security compliance
The pricing page lists SSL encryption and GDPR compliance.checked 28 Sep 2026
Support features
The product includes live chat, chatbots, a knowledge base, and an FAQ bot.checked 28 Sep 2026
Tax handling
Prices exclude VAT, though VAT or sales tax may be added depending on location.checked 28 Sep 2026
Visitor tracking
Operators can see visitor browsing activity on the website in real time.checked 28 Sep 2026
Website chatbot
Yeschecked 20 Sep 2026

The company

Company name
The website identifies the company as Chaport Inc.checked 28 Sep 2026
Company reach
Chaport says it is used by more than 100,000 teams.checked 28 Sep 2026
Founded
2014checked 28 Sep 2026
Headquarters
2112 Chestnut St, Suite 114, Alhambra, CA 91803, USAchecked 28 Sep 2026
Team management
The Unlimited plan includes teams, assignment rules, and shared saved replies.checked 28 Sep 2026

Where it runs

Device synchronization
The apps provide instant synchronization between devices.checked 28 Sep 2026
Supported platforms
Chaport is available on iOS, Android, Web, Windows, and MacOS.checked 28 Sep 2026

Money

Free plan
Yeschecked 20 Sep 2026
Free plan duration
After the trial, the Free plan is available forever, with paid features disabled.checked 28 Sep 2026
Free plan limits
The Free plan includes 2 operators, 60-day chat history, unlimited chats and websites, and one branded auto-invitation.checked 28 Sep 2026
Trial period
The Unlimited plan is available as a free trial for 14 days without a credit card.checked 28 Sep 2026

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