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Chaport vs Freshchat

Chaport logo

Chaport

7.9#20 in live chat softwareFree plan
Free planAndroidiOSWebmacOS
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Freshchat logo

Freshchat

8.8#2 in live chat softwareFrom $19 a month
Free planAndroidiOSWebAPI
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What both publish

FactChaportFreshchat
Chat channelsomnichannelomnichannel
Company reachChaport says it is used by more than 100,000 teams.The page says Freshworks is trusted by more than 50,000 businesses worldwide.
Founded20142010
Free planYesYes
Headquarters2112 Chestnut St, Suite 114, Alhambra, CA 91803, USASan Mateo, California, United States
Included agent seats210
Listed integrationsChaport connects with more than 4,000 apps through Zapier and also offers an API.1000
Live agent chatYesYes
Supported platformsChaport is available on iOS, Android, Web, Windows, and MacOS.Freshchat supports websites, mobile apps, and messaging channels.

Chaport plans

  • FreeFree
  • Pro—
  • Unlimited—
  • Unlimited Monthly—
  • Pro Monthly—
  • Pro Annual—

Freshchat plans

  • FreeFree
  • Growth$19 a month
  • Pro$49 a month
  • Enterprise$79 a month

Pick Chaport if…

Chaport suits teams that want to manage website conversations and messages from several channels. Its free plan is suited to teams that can work within the two-operator and 60-day chat-history limits.

Pick Freshchat if…

Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.

Charts they share