
Chaport
7.9#20 in live chat softwareFree planFree planAndroidiOSWebmacOS
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| Fact | Chaport | Freshchat |
|---|---|---|
| Chat channels | omnichannel | omnichannel |
| Company reach | Chaport says it is used by more than 100,000 teams. | The page says Freshworks is trusted by more than 50,000 businesses worldwide. |
| Founded | 2014 | 2010 |
| Free plan | Yes | Yes |
| Headquarters | 2112 Chestnut St, Suite 114, Alhambra, CA 91803, USA | San Mateo, California, United States |
| Included agent seats | 2 | 10 |
| Listed integrations | Chaport connects with more than 4,000 apps through Zapier and also offers an API. | 1000 |
| Live agent chat | Yes | Yes |
| Supported platforms | Chaport is available on iOS, Android, Web, Windows, and MacOS. | Freshchat supports websites, mobile apps, and messaging channels. |
Chaport suits teams that want to manage website conversations and messages from several channels. Its free plan is suited to teams that can work within the two-operator and 60-day chat-history limits.
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.