Olark
Olark is a web-based chat service from Olark for handling conversations with website visitors and messaging contacts.
What Olark is
Olark is a web-based chat service from Olark for handling conversations with website visitors and messaging contacts. It combines a website chatbot, live-agent chat, and visitor tracking, with website and messaging channels in one service. The listed configuration includes one agent seat and 29 integrations. The Classic live-chat-only plan costs $29 a month when billed monthly and covers human live chat and website chat without AI. Standard AI Website Agent costs $400 a month when billed annually, shown as 4,800 USD per year, with one human agent seat. Custom packages have no listed price and can add regional routing, multiple teams, advanced integrations, custom workflows, custom SLAs, and SSO. Olark was founded in 2009 and is headquartered in Wilmington, Delaware.
Good
- Free plan available
- Website chatbot and live-agent chat
- Visitor tracking included
- 29 integrations listed
- 14-day trial listed
Watch out
- Only one included agent seat
- Web platform only
- Custom package pricing not listed
- Standard AI plan costs 400.00 USD monthly annually billed
Who it suits
Olark suits teams that need website chat, visitor tracking, and live agents through a browser. It also fits organizations wanting messaging channels, integrations, or optional AI and custom packages.
Verdict
Olark brings chatbot, live-agent support, visitor tracking, and messaging channels together on the web. The free plan provides an entry point, while paid plans and custom packages cover larger or more specialized setups.
Plans and prices
From Olark's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Classic live-chat-only | $29 a month | Human live chat · Website chat · No AI required · billed monthly |
| Standard AI Website Agent | $400 a month | 1 human agent seat · billed annually ($4,800/yr) |
| Custom packages | — | Regional routing · Multiple teams · Advanced integrations · Custom workflows · Custom SLAs · SSO |
The facts
Each one read from Olark's own pages, with the date it was checked.
What it does
- Chat channels
- website+messagingchecked 20 Sep 2026
- Included agent seats
- 1checked 20 Sep 2026
- Listed integrations
- 29checked 20 Sep 2026
- Live agent chat
- Yeschecked 20 Sep 2026
- Paid from
- 29checked 20 Sep 2026
- Visitor tracking
- Yeschecked 20 Sep 2026
- Website chatbot
- Yeschecked 20 Sep 2026
The company
- Founded
- 2009checked 28 Sep 2026
- Headquarters
- Wilmington, Delaware, United Stateschecked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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