Chatwoot
9.4#1 in help desk softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitChatwoot vs Olark
What both publish
| Fact | Chatwoot | Olark |
|---|---|---|
| Chat channels | omnichannel | website+messaging |
| Founded | 2016 | 2009 |
| Free plan | Yes | Yes |
| Included agent seats | 2 | 1 |
| Listed integrations | 15 | 29 |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 29 |
| Visitor tracking | Yes | Yes |
| Website chatbot | Yes | Yes |
Chatwoot plans
- HackerFree
- Startups$19 a month
- Business$39 a month
- Enterprise$99 a month
- Captain AI additional credits$20 a month
- Community EditionFree
Olark plans
- Classic live-chat-only$29 a month
- Standard AI Website Agent$400 a month
- Custom packages—
Pick Chatwoot if…
Chatwoot suits support, sales, or engagement teams that want to manage multiple conversation channels together. It also fits teams that need self-hosting, API access, or a shared knowledge base.
Pick Olark if…
Olark suits teams that need website chat, visitor tracking, and live agents through a browser. It also fits organizations wanting messaging channels, integrations, or optional AI and custom packages.