18.7
Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Free planOpen sourceAndroidiOSWeb
Best Conversational Support Software in 2026
28.1
Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Free planAndroidiOSWeb
38.1
JivoChat is a customer communication platform for website chat and live agent conversations.
Free planAndroidiOSWeb
- 4
Freshchat
Freshchat helps organizations manage customer conversations across websites, mobile apps, and messaging channels.
Free planAndroidiOSWebAPI8.0From $19 a month - 5
Front
Front is customer communication software with shared inboxes, ticket automation, SLA management, a help center, a customer portal, and API access.
AndroidiOSWebAPI7.9From $25 a month - 6
Smartsupp
Smartsupp is a customer communication platform for websites, combining a chatbot, live agent chat, visitor tracking, and channels including Facebook…
Free planAndroidiOSWeb7.9From $16 a month - 7
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 8
LiveChat
LiveChat provides website live chat for customer support, lead qualification, and sales, with visitor tracking and omnichannel chat.
AndroidiOSWebAPI7.7From $19 a month - 9
Chatra
Free planAndroidiOSWeb7.5From €31 a month - 10
Re:amaze
Re:amaze combines customer service, chat, and helpdesk tools with built-in AI for online businesses.
AndroidiOSWebAPI7.5From $29 a month - 11
Trengo
Trengo brings WhatsApp, email, live chat, social media, and voice calls into a shared inbox for teams.
AndroidiOSWebAPI7.3From €299 a month - 12
Zoho SalesIQ
Zoho SalesIQ is a customer engagement platform for capturing and qualifying leads, communicating with customers, and supporting them through live chat and chatbots.
Free planAndroidiOSWebAPI7.3Free plan - 13
Respond.io
Respond.io is a customer conversation platform for managing chats, calls, and campaigns across channels, with human teams and AI Agents working together.
AndroidiOSWebAPI7.2From $79 a month - 14
SleekFlow
SleekFlow is a paid agentic AI platform that unifies customer communication channels for sales and support teams.
AndroidiOSWebAPI7.2From $49 a month - 15
tawk.to
Free planAndroidiOSWebWindows7.2From $29 a month - 16
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 17
DelightChat
DelightChat combines a customer-support inbox with WhatsApp marketing for ecommerce brands.
AndroidiOSWeb7.0From $29 a month - 18
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 19
Acquire
Acquire is a customer service platform for handling support through digital channels and configurable workflows.
AndroidiOSWebAPI6.7 - 20
Kommunicate
AndroidiOSWeb6.5From $40 a month - 21
Comm100 Live Chat
Comm100 Live Chat is a customer chat platform with website chatbot, live agent chat, visitor tracking, and omnichannel chat channels.
AndroidiOSWebWindows6.4From $39 a month - 22
Helpshift
Helpshift combines technology, AI, and human services for gaming studios working across support, engagement, trust and safety, and community.
AndroidiOSWebAPI6.3 - 23
Gladly
WebAPI5.9 - 24
Olark
Olark is a web-based chat service from Olark for handling conversations with website visitors and messaging contacts.
Web5.8From $29 a month - 25
Dixa
API5.7From €89 a month