Freshchat
8.8#2 in live chat softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitFreshchat vs Olark
What both publish
| Fact | Freshchat | Olark |
|---|---|---|
| Chat channels | omnichannel | website+messaging |
| Founded | 2010 | 2009 |
| Free plan | Yes | Yes |
| Headquarters | San Mateo, California, United States | Wilmington, Delaware, United States |
| Included agent seats | 10 | 1 |
| Listed integrations | 1000 | 29 |
| Live agent chat | Yes | Yes |
| Paid from | 19 | 29 |
Freshchat plans
- FreeFree
- Growth$19 a month
- Pro$49 a month
- Enterprise$79 a month
Olark plans
- Classic live-chat-only$29 a month
- Standard AI Website Agent$400 a month
- Custom packages—
Pick Freshchat if…
Freshchat suits teams that handle customer conversations across websites, apps, and messaging channels. Its free plan accommodates up to 10 agents, while paid tiers add features such as multilingual conversations and intelligent routing.
Pick Olark if…
Olark suits teams that need website chat, visitor tracking, and live agents through a browser. It also fits organizations wanting messaging channels, integrations, or optional AI and custom packages.