Best Customer Feedback Software in 2026
Updated
In short: Beamer is ranked #1 of 59 as of 4 October 2026, ahead of Pendo Analytics and Qualaroo. The best-ranked option with a free plan is Pendo Analytics. The lowest first paid tier on this page is Customer Thermometer at $9/mo.
Customer feedback software helps you gather input, track requests and understand how people feel about a product. Compare feature requests and feedback portals with in-app feedback and NPS surveys to see which ways of collecting responses are covered. Feedback response limits, sentiment analysis and product roadmaps add further points to consider, while free plans and paid-from pricing help you weigh cost. Userback, Featurebase and Sleekplan lead the ranking, with Beamer and Qualaroo also among the first entries. Think about how your team wants to collect feedback and whether it needs to connect customer requests with product planning.
59 customer feedback software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Beamer Top pick · 7.3 Free plan · $99/mo
#2 Pendo Analytics Runner-up · 7.2 Free plan · Free
#3 Qualaroo Also great · 7.2 Free plan · $39.99/mo- Free planFree trial AndroidapiiOSWeb
- Free plan
- Yes
- Paid from
- 49 /mo
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$99/mofirst paid tier About BeamerVisit site - Free planFree trial AndroidapiiOSWeb
- Free plan
- No
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms - Free planFree trial AndroidapiiOSWeb
- Free plan
- Yes
- Paid from
- 39.99 /mo
- NPS surveys
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$39.99/mofirst paid tier About QualarooVisit site - Free planFree trial AndroidapiiOSWeb
- Free plan
- Yes
RecognisedDocumentedFree planPlatforms - Free plan AndroidapiiOSWeb
- Free plan
- Yes
- Paid from
- 199 /mo
- NPS surveys
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$199/mofirst paid tier About SatisMeterVisit site - Free plan AndroidapiextensioniOSWeb
- Free plan
- Yes
- Paid from
- 29 /mo
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$29/mofirst paid tier About UserbackVisit site - Free plan AndroidapiiOSWeb
- Free plan
- Yes
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$29/mofirst paid tier About FeaturebaseVisit site - Free planFree trial apiextensionWeb
- Free plan
- Yes
- Paid from
- 19 /mo
- Feature requests
- Yes
- Feedback portal
- Yes
RecognisedDocumentedFree planPlatforms$19/mofirst paid tier About ProductboardVisit site - Free planFree trial apiextensionWeb
- Free plan
- Yes
- Paid from
- 13 /mo
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$13/mofirst paid tier About SleekplanVisit site - Free planFree trial apiextensionWeb
- Free plan
- Yes
- Paid from
- 79 /mo
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$79/mofirst paid tier About CannyVisit site - Free plan Web
- Free plan
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$18/mofirst paid tier About RuttlVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms - WebiOS
- Free plan
- No
- Paid from
- 9 /mo
- NPS surveys
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$9/mofirst paid tier About Customer ThermometerVisit site - Free trial apiWeb
- Free plan
- No
RecognisedDocumentedFree planPlatforms£1,999/mofirst paid tier About CustomerSureVisit site - WebiOSAndroid
- Free plan
- Yes
- Paid from
- 29 /mo
- NPS surveys
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 49 /mo
RecognisedDocumentedFree planPlatforms$49/mofirst paid tier About AppbotVisit site - WebiOSAndroid
- Free plan
- No
- Paid from
- 119 /mo
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Paid from
- 50 /mo
- NPS surveys
- Yes
- Feature requests
- No
- Feedback portal
- No
- In-app feedback
- No
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 42 /mo
- Feedback portal
- Yes
RecognisedDocumentedFree planPlatforms$50/mofirst paid tier About BugHerdVisit site - Web
- Free plan
- No
- Feature requests
- Yes
- Feedback portal
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 19 /mo
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms$29/mofirst paid tier About ProductLiftVisit site - Web
- Free plan
- Yes
- NPS surveys
- Yes
- Feature requests
- Yes
- Feedback portal
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- Yes
- NPS surveys
- Yes
- Feature requests
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms - Web
- NPS surveys
- Yes
- Feature requests
- Yes
- In-app feedback
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which customer feedback software is ranked first on Everything Xiaomi?
Beamer is ranked #1 of 59 with a score of 7.3. Pendo Analytics is second and Qualaroo third.
How many of these have a free plan?
11 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Customer Thermometer has the lowest first paid tier we found: $9/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.