Productboard
Summary
Productboard helps product teams collect customer feedback, identify needs and prioritize product work. It centralizes feedback so teams can find patterns, surface common requests and connect insights to feature ideas. Collaborative, contextual roadmaps keep stakeholders informed, while product priorities and objectives can be aligned with business goals. Productboard Spark includes AI capabilities; listed across plans are AI chat, feedback summaries, scheduled tasks and an MCP server. Integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel and Google Drive. The platform offers API v2.0, an MCP server and a GDPR API for removing customer data. Community and email support are included in every plan; Business adds prioritized email support and Enterprise adds expedited email support. Free and Plus allow up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise unlimited contributors. Productboard is available on web, as an API and as an extension. A free plan and 14-day trial are listed. Plus costs 19.00 USD per month billed annually; Business costs 59.00 USD per month with a two-maker minimum, billed annually.
Who it is for
Productboard suits product teams that need to organize customer feedback, set priorities and share roadmaps. Its stated audience ranges from fast-scaling startups to enterprise organizations.
What is good
- Centralizes feedback and links insights to feature ideas.
- Collaborative roadmaps keep stakeholders informed.
- AI chat and feedback summaries appear across plans.
- Integrations include Jira, Slack and Salesforce.
What to know first
- Free and Plus cap contributors at 25.
- Free and Plus cap feedback at 500 items.
- Business has a two-maker minimum.
Verdict
Productboard brings feedback, priorities and roadmaps together, with integrations and AI capabilities across plans. A free plan and 14-day trial are available; Plus is 19.00 USD per month billed annually.
Productboard plans and pricing
All plansCompared on customer feedback software
- Free plan
- Yesproductboard.com
- Paid from
- $19/moproductboard.com
- Feature requests
- Yesproductboard.com
- Feedback portal
- Yesproductboard.com
- Product roadmap
- Yesproductboard.com
- Sentiment analysis
- Yesproductboard.com
Facts
- Purpose
- Productboard helps teams collect feedback, understand customer needs, prioritize what matters, and bring products to market faster.trust.productboard.com · 3 Oct 2026
- Roadmaps
- Productboard offers collaborative, contextual roadmaps to keep stakeholders informed and aligned.productboard.com · 3 Oct 2026
- Customer insights
- The platform centralizes product feedback so teams can identify trends, surface top requests, and link insights to feature ideas.productboard.com · 3 Oct 2026
- Strategy
- Productboard aligns product team priorities, product objectives, and business goals.productboard.com · 3 Oct 2026
- AI
- Productboard Spark includes AI-powered capabilities, and the pricing page lists AI chat, feedback summaries, scheduled tasks, and an MCP server across all plans.productboard.com · 3 Oct 2026
- Integrations
- Listed integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive.productboard.com · 3 Oct 2026
- API
- Productboard offers API v2.0, an MCP server, and a GDPR API for removing customer data.productboard.com · 3 Oct 2026
- Security
- The Trust Center lists SOC 2 Type II, CSA, GDPR, CCPA, SIG, PCI, EU-US DPF, ISO 27001:2022, and CASA badges.trust.productboard.com · 3 Oct 2026
- Security practices
- The Trust Center says Productboard conducts annual third-party penetration tests and weekly application DAST scans.trust.productboard.com · 3 Oct 2026
- Support
- The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support.productboard.com · 3 Oct 2026
- Plan limits
- The Free and Plus plans include up to 25 contributors and 500 feedback items, while Business includes unlimited feedback notes and Enterprise includes unlimited contributors.productboard.com · 3 Oct 2026
- Audience
- Productboard describes its platform as built for product teams from fast-scaling startups to enterprise organizations.productboard.com · 3 Oct 2026
Company
- Founded
- 2014productboard.com · 28 Sept 2026
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Sources
- trust.productboard.com· checked 3 Oct 2026
- productboard.com/platform/· checked 3 Oct 2026
- productboard.com· checked 3 Oct 2026
- productboard.com/pricing/· checked 3 Oct 2026
- productboard.com/platform/integrations/· checked 3 Oct 2026