
Jira
9.2#1 in project management toolsFree planFree planAndroidiOSWebAPI
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| Fact | Jira | Productboard |
|---|---|---|
| Founded | 2002 | 2014 |
| Integrations | Jira has more than 3,000 Marketplace apps and integrations including GitHub, Azure DevOps, Jenkins, Slack, Microsoft Teams, Zoom, Figma, and Miro. | Listed integrations include Zendesk, Slack, Intercom, Jira, Azure DevOps, GitHub, Salesforce, Amplitude, Mixpanel, and Google Drive. |
| Security | Jira supports customizable permissions, Premium IP allowlisting, SAML SSO and SCIM through Atlassian Guard, TLS 1.2+ in transit, and AES-256 encryption at rest. | The Trust Center lists SOC 2 Type II, CSA, GDPR, CCPA, SIG, PCI, EU-US DPF, ISO 27001:2022, and CASA badges. |
| Support | The Free plan includes Community Support, while Jira Cloud Premium includes 24/7 Premium Support. | The pricing page includes community and email support in every plan; Business adds prioritized email support and Enterprise adds expedited email support. |
Software, product, marketing, operations, and other project teams; Organizations that need configurable workflows and many integrations; Small groups that remain within the Free tier's 10-user ceiling
Productboard suits product teams that need to organize customer feedback, set priorities and share roadmaps. Its stated audience ranges from fast-scaling startups to enterprise organizations.