Appbot
Appbot analyzes app-store reviews and helps teams manage replies, bringing feedback from Apple App Store, Google Play, Mac App Store, and Microsoft Store int…
What Appbot is
Appbot analyzes app-store reviews and helps teams manage replies, bringing feedback from Apple App Store, Google Play, Mac App Store, and Microsoft Store into one workflow. Sentiment, topic, and emotion analysis can sort comments into areas such as feature requests, bugs, crashes, and UX issues. Teams can reply in Appbot or through supported integrations; AI Replies can draft personalized responses in the brand’s voice and the reviewer’s language. Ask Appbot answers questions in plain language using review data, while Appbot MCP connects review intelligence to compatible tools such as Claude and ChatGPT. Dashboards combine up to 35 data points and widgets, and scheduled interactive PDF reports can be emailed. Alerts, review display widgets, and integrations including Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks, and other CRMs support team workflows. Appbot was initially released as a review aggregator in 2011. REST API access is an optional paid add-on for Large and Premium plans.
Good
- Analyzes sentiment, topics, and emotion in reviews.
- AI Replies can draft localized, brand-voice responses.
- Scheduled interactive PDF reports can be emailed.
- Integrates with collaboration, support, and reporting tools.
Watch out
- No free plan; trial lasts 14 days.
- Small plan covers one user and five sources.
- REST API is an optional add-on for Large and Premium.
Who it suits
Appbot suits app developers, product managers, and support teams that need to categorize store reviews and coordinate responses. Its source limits and user allowances vary by plan, so teams should match them to their app and staffing needs.
Verdict
Appbot combines review analysis, response support, reporting, and integrations for teams managing app feedback. Check plan source limits and whether the optional API add-on is needed before choosing a tier.
Plans and prices
From Appbot's own pricing page, checked 9 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Small | $49 a month | 1 user · 5 sources · 300 translations/month · $49/m billed annually; $59 billed monthly |
| Medium | $99 a month | 3 users · 40 sources · 1,500 translations/month · $99/m billed annually; $119 billed monthly |
| Large | $166 a month | 7+ users · 100 sources · 3,000 translations/month · API and SSO optional · From $166/m billed annually; from $219 billed monthly |
| Premium | $479 a year | 20+ users · 100+ sources · 3,000+ translations/month · optional API · From $479/m, billed annually only |
The facts
Each one read from Appbot's own pages, with the date it was checked.
What it does
- AI features
- Ask Appbot answers questions in plain language using review data, while Appbot MCP connects review intelligence to compatible AI tools such as Claude and ChatGPT.checked 9 Oct 2026
- AI response assistance
- Yeschecked 22 Sep 2026
- Analysis
- It applies sentiment, topic and emotion analysis to review data and categorizes feedback such as feature requests, bugs, crashes and UX issues.checked 9 Oct 2026
- API
- REST API access is an optional paid add-on for Large and Premium plans.checked 9 Oct 2026
- Integrations
- Listed integrations include Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks and other CRMs.checked 9 Oct 2026
- Monitoring alerts
- Yeschecked 22 Sep 2026
- Paid from
- 49checked 22 Sep 2026
- Privacy and compliance
- Appbot describes its work to fulfill GDPR obligations and says payment processing uses Stripe, which it identifies as PCI Service Provider Level 1 certified.checked 9 Oct 2026
- Purpose
- Appbot analyzes and supports replies to app reviews for app developers, product managers and support teams.checked 9 Oct 2026
- Reply tools
- Teams can reply in Appbot or through supported integrations, and AI Replies can draft personalized responses in the brand voice and reviewer's language.checked 9 Oct 2026
- Reporting
- Dashboards combine up to 35 data points and widgets and can be emailed as scheduled interactive PDF reports.checked 9 Oct 2026
- Review display widgets
- Yeschecked 22 Sep 2026
- Review sources
- It monitors Apple App Store, Google Play and Microsoft Store reviews, including competitor apps.checked 9 Oct 2026
- Security
- Appbot says it enforces TLS for services, encrypts stored data and rotates keys regularly, and hosts infrastructure on AWS.checked 9 Oct 2026
- Support
- Appbot offers email support only and says it aims to respond within one business day; it does not offer live demos.checked 9 Oct 2026
The company
- Company history
- Appbot says it was initially released as a review aggregator in 2011.checked 9 Oct 2026
- Founded
- 2011checked 28 Sep 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Plan limits
- Small tracks up to 5 sources, Medium 40, and Large 100; a source is one app in one app store.checked 9 Oct 2026
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