ReviewTrackers
The facts below are what the maker publishes about ReviewTrackers, checked and dated. Our editors have not written about it yet.
Plans and prices
From ReviewTrackers's own pricing page, checked 15 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Customizable Reputation Management Experience | $89 a month | pricing shown as starting price · 1 location per month |
| Data Only | Priced on request | review data from 100+ sources · API access · per location |
| Essential | Priced on request | Starter features · experience analysis · competitor insights · per location |
| Starter | Priced on request | unlimited users · alerts · dashboards · review and feedback requests · review responses · per location |
The facts
Each one read from ReviewTrackers's own pages, with the date it was checked.
What it does
- Add-ons
- Listed add-ons include local listings management, local search rank, managed services, white label, employer brand, and App Store packages.checked 9 Oct 2026
- AI response assistance
- Yeschecked 21 Sep 2026
- Analysis
- The Essential plan adds experience analysis and competitor insights to Starter features.checked 9 Oct 2026
- API authentication
- The observed API uses HTTP Basic authentication and exposes a credential-exchange endpoint at /auth.checked 15 Oct 2026
- API documentation depth
- An independent API audit reports that the developer portal is credential-gated and that no machine-readable API specification is publicly published.checked 15 Oct 2026
- Competitor insights
- The Essential plan adds competitor insights to help compare reputation performance.checked 15 Oct 2026
- Compliance
- The company states that it supports HIPAA through a BAA, PCI compliance through Stripe, and GDPR through a data-processing addendum.checked 15 Oct 2026
- Compliance monitoring
- The analytics product can flag feedback trends that may indicate business-specific compliance violations for internal escalation.checked 15 Oct 2026
- Data option
- The Data Only plan combines review data from more than 100 sources for analysis in a platform of the customer's choice.checked 9 Oct 2026
- Data processors
- The subprocessors page lists Amazon and Salesforce/Heroku for cloud hosting, with data processing locations in the United States.checked 9 Oct 2026
- Data protection
- Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements.checked 9 Oct 2026
- Experience analytics
- A proprietary natural-language-processing engine identifies sentiment and trends and automatically categorizes customer feedback.checked 15 Oct 2026
- Funding
- Built In Chicago reported a $2 million venture round led by CSA Partners in June 2014.checked 15 Oct 2026
- History
- ReviewTrackers says it was created in May 2012 to help companies manage their online reputation.checked 9 Oct 2026
- Hosting
- Customer data is hosted on AWS servers in the United States.checked 15 Oct 2026
- Integrations
- Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier.checked 15 Oct 2026
- Legal name
- Crunchbase lists the legal entity as Review Trackers, Inc.checked 15 Oct 2026
- Licence
- The service and API remain ReviewTrackers intellectual property; customers receive limited use rights and may not reverse engineer or redistribute them.checked 15 Oct 2026
- Limit: implementation and navigation
- TrustRadius reviewers mention setup effort for many properties, confusing local-listing terminology and navigation that does not always make sense.checked 15 Oct 2026
Where it runs
- App-store monitoring
- An App Store package monitors customer feedback from Google Play and the iOS App Store.checked 15 Oct 2026
The company
- Company size
- LinkedIn lists the company size as 51–200 employees.checked 15 Oct 2026
- Founded
- The company was founded in 2012 and launched its web product in January 2013.checked 15 Oct 2026
- Headquarters
- ReviewTrackers is headquartered in Chicago, Illinois.checked 15 Oct 2026
Money
- Free plan
- Nochecked 21 Sep 2026
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