ReviewTrackers
8.5#4 in review management softwareFrom $89 a monthAndroidiOSWebAPI
VisitReviewTrackers vs Superchat
What both publish
| Fact | ReviewTrackers | Superchat |
|---|---|---|
| API authentication | The observed API uses HTTP Basic authentication and exposes a credential-exchange endpoint at /auth. | API calls use an X-API-KEY header over HTTPS, and the documented token currently has global read and write scope. |
| Data protection | Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements. | Superchat says customer data is stored encrypted on servers in the EU, with hosting in Frankfurt, and is not used to train AI models. |
| Founded | The company was founded in 2012 and launched its web product in January 2013. | 2020 |
| Free plan | No | Yes |
| Headquarters | ReviewTrackers is headquartered in Chicago, Illinois. | Berlin, Germany |
| Integrations | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Licence | The service and API remain ReviewTrackers intellectual property; customers receive limited use rights and may not reverse engineer or redistribute them. | Superchat is proprietary hosted software; its terms prohibit copying, decompiling, source-code examination and transferring platform access. |
| Monitoring alerts | Yes | Yes |
| Rating on G2 | 4.6 out of 5 from 161 reviews | 4.6 out of 5 from 121 reviews |
ReviewTrackers plans
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
Superchat plans
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- Custom—
Pick ReviewTrackers if…
You want what its maker publishes above — check its page for the details.
Pick Superchat if…
Superchat suits businesses that want to collect and monitor reviews across several platforms while managing customer conversations in a shared inbox. It may also fit teams seeking review invitations, reminders, and mobile access for replying to customers.