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GuestRevu vs ReviewTrackers

GuestRevu

8.6#3 in review management softwareFrom $34.99 a month
Free planAndroidiOSWebAPI
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What both publish

FactGuestRevuReviewTrackers
Company sizeLinkedIn lists GuestRevu as a privately held software-development company with 11–50 employees.LinkedIn lists the company size as 51–200 employees.
Data protectionGuestRevu says it uses encryption in transit and at rest, strict access controls, secure infrastructure and monitoring, and internal security procedures.Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements.
Founded2012The company was founded in 2012 and launched its web product in January 2013.
Free planYesNo
HeadquartersLinkedIn lists the headquarters in London at Office 7, 35–37 Ludgate Hill, London EC4M 7JN.ReviewTrackers is headquartered in Chicago, Illinois.
HostingThe privacy policy says the platform is primarily hosted on AWS in the United Kingdom, with selected workloads in South Africa.Customer data is hosted on AWS servers in the United States.
IntegrationsGuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers.Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier.
LicenceNo open-source licence is identified in the official pages or the API Tracker profile.The service and API remain ReviewTrackers intellectual property; customers receive limited use rights and may not reverse engineer or redistribute them.
PurposeGuestRevu provides guest feedback and online reputation management software for the hospitality industry.ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences.
Rating on G20 out of 5 from 0 reviews.4.6 out of 5 from 161 reviews

GuestRevu plans

  • CORE$34.99 a month
  • PRO+$93,348 a month
  • LITEFree
  • GROUP+Priced on request

ReviewTrackers plans

  • Customizable Reputation Management Experience$89 a month
  • Data OnlyPriced on request
  • EssentialPriced on request
  • StarterPriced on request

Pick GuestRevu if…

GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.

Pick ReviewTrackers if…

You want what its maker publishes above — check its page for the details.

Charts they share