REVIEWS.io
The facts below are what the maker publishes about REVIEWS.io, checked and dated. Our editors have not written about it yet.
Plans and prices
From REVIEWS.io's own pricing page, checked 21 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 25 review invites per month |
| Free (Shopify only) | Free | 25 review invites/month · basic review collection · Shopify App Store only |
| Essentials | A$29 a month | 300 review invites/month · product and company reviews · photo and video collection · annually |
| Start-Up | A$99 a month | 1,500 review invites/month · Google Seller Ratings · Google Rich Snippets · review importing · 100 SMS invites/month · annually |
| Grow | A$299 a month | 5,000 review invites/month · Reputation Manager · AI review summary · competitor analysis · 100 SMS invites/month · 100 survey replies/month · annually |
| Plus | A$499 a month | 10,000 review invites/month · API access · AI review replies · translation · shoppable UGC galleries · Bazaarvoice syndication · customer success manager · annually |
The facts
Each one read from REVIEWS.io's own pages, with the date it was checked.
What it does
- AI response assistance
- Yeschecked 21 Sep 2026
- API availability
- The public API is restricted to the Plus package.checked 15 Oct 2026
- API functions
- Documented API endpoints queue invitations, retrieve company reviews and retrieve product reviews by store and SKU.checked 15 Oct 2026
- Data hosting
- The privacy policy states that data is stored in the region collected, with servers in the UK, EU, USA and Australia.checked 15 Oct 2026
- Data-processing terms
- The data-processing agreement references GDPR/CCPA assistance, standard contractual clauses and security audits, including acceptance of recent ISO 27001 or SOC 2 reports where applicable.checked 15 Oct 2026
- Developer documentation
- The developer hub documents invitation, tagging, unsubscribe and webhook endpoints; webhooks POST review-submission data to customer systems.checked 15 Oct 2026
- Documentation depth
- The support centre lists more than 1,500 help articles and includes integration, widget, moderation and API guidance.checked 15 Oct 2026
- Google distribution
- REVIEWS.io identifies itself as a Google Review Partner and supports Google Seller Ratings, Product Ratings and rich snippets.checked 15 Oct 2026
- Integrations
- The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools.checked 15 Oct 2026
- Licence
- REVIEWS.io is proprietary closed-source software and does not publish its application source under an open-source licence.checked 15 Oct 2026
- Limit: paywalled features
- G2 reviewers repeatedly say advanced capabilities are placed behind higher-priced plans and can be expensive for smaller businesses.checked 15 Oct 2026
- Limit: setup and widgets
- G2 reviews mention difficult setup, widget customization limits or widgets conflicting with existing site layouts.checked 15 Oct 2026
- Limit: Trustpilot complaints
- Trustpilot complaints include alleged unexpected charges, plan changes, moderation disputes, support failures and rich-snippet functionality not working for some customers.checked 15 Oct 2026
- Monitoring alerts
- Yeschecked 21 Sep 2026
- Notable news
- REVIEWS.io announced a redesigned Reputation Manager on August 7, 2026, adding guided setup while retaining invitation distribution, third-party platform management and complaint handling.checked 15 Oct 2026
- Praise: Capterra reviewers
- Capterra reviewers praise Google SEO benefits, review ownership, review booster campaigns and perceived value versus Trustpilot.checked 15 Oct 2026
- Praise: support and usability
- G2’s review summary repeatedly praises responsive customer support, ease of use and quick issue resolution.checked 15 Oct 2026
The company
- Company headquarters and size
- LinkedIn lists Leicester, England as headquarters and company size of 51–200 employees.checked 15 Oct 2026
- Company legal entity
- The UK Companies House record lists CLEARER.IO UK LTD, formerly named REVIEWS.IO LTD from July 2022 to April 2025.checked 15 Oct 2026
- Founded
- A Leicester city entrepreneurship guide says REVIEWS.io launched in 2010 and was born in 2011 from Callum McKeefery and his wife’s kitchen-table business.checked 15 Oct 2026
- Headquarters
- Leicester, United Kingdomchecked 23 Sep 2026
- Ownership and funding
- The company was acquired by AppHub and is now associated with Clearer.io; the Leicester guide describes the pre-acquisition business as bootstrapped without outside investment.checked 15 Oct 2026
Money
- Free plan
- Yeschecked 21 Sep 2026
Where it runs
- Limit: Shopify app
- A Shopify reviewer reports clunky theme integration, widget compatibility problems and pricing that is not transparent in the App Store listing.checked 15 Oct 2026
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