AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitAppFollow vs REVIEWS.io
REVIEWS.io
8.3#7 in review management softwareFrom A$29 a monthFree planWebAPI
VisitWhat both publish
| Fact | AppFollow | REVIEWS.io |
|---|---|---|
| Free plan | Yes | Yes |
| Headquarters | Helsinki, Finland | Leicester, United Kingdom |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | The integration catalogue covers Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Gorgias, Zendesk, TikTok Shop, Shop, Firework, Boost Commerce and other ecommerce and marketing tools. |
| Limit: Trustpilot complaints | Trustpilot contains complaints about persistent emails and failed unsubscribe or account access, difficulty cancelling, and a request for revenue estimates. | Trustpilot complaints include alleged unexpected charges, plan changes, moderation disputes, support failures and rich-snippet functionality not working for some customers. |
| Praise: Capterra reviewers | Capterra reviewers commonly praise the unified review dashboard, real-time replies, custom auto-tags, reporting, CRM connections, filters and customer support. | Capterra reviewers praise Google SEO benefits, review ownership, review booster campaigns and perceived value versus Trustpilot. |
| Rating on Capterra | 4.6 out of 5 from 13 reviews. | 4.2 out of 5 from 10 reviews. |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 4.8 out of 5 from 657 reviews. |
| Rating on GetApp | 4.6 out of 5 from 13 reviews. | 4.2 out of 5 from 10 reviews. |
| Rating on Trustpilot | 3.8 out of 5 from 28 reviews. | 1.5 out of 5 from 395 reviews. |
AppFollow plans
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
REVIEWS.io plans
- FreeFree
- Free (Shopify only)Free
- EssentialsA$29 a month
- Start-UpA$99 a month
- GrowA$299 a month
- PlusA$499 a month
Pick AppFollow if…
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Pick REVIEWS.io if…
You want what its maker publishes above — check its page for the details.