AppFollow
8.8#1 in review management softwareFrom $19 a monthFree planAndroidiOSWebAPI
VisitAppFollow vs ReviewTrackers
ReviewTrackers
8.5#4 in review management softwareFrom $89 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | AppFollow | ReviewTrackers |
|---|---|---|
| Data protection | AppFollow describes GDPR processing, EU hosting, least-privilege access, encryption and anonymization controls, centralized logging, firewalls and regular penetration tests. | Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements. |
| Free plan | Yes | No |
| Headquarters | Helsinki, Finland | ReviewTrackers is headquartered in Chicago, Illinois. |
| Integrations | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. | Documented integrations include Google Business Profile, Facebook, Brandwatch, Hootsuite, OpenTable and Zapier. |
| Public API | API v2 is the recommended version; the API exposes review, rating, keyword, ranking and update methods, with limits of 1,000 requests per hour per token and 10,000 per account. | The API can download review data, synchronize CRM, POS and reporting systems, automate responses and support custom applications. |
| Rating on G2 | 4.6 out of 5 from 195 reviews. | 4.6 out of 5 from 161 reviews |
AppFollow plans
- FreeFree
- ASO$19 a month
- Essential$179 a month
- Team$599 a month
- EnterprisePriced on request
ReviewTrackers plans
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
Pick AppFollow if…
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.
Pick ReviewTrackers if…
You want what its maker publishes above — check its page for the details.