
Appbot
8.0#14 in review management softwareFrom $479 a yearAndroidiOSWebAPI
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| Fact | Appbot | GuestRevu |
|---|---|---|
| Company history | Appbot says it was initially released as a review aggregator in 2011. | GuestRevu says it began helping hoteliers gather guest feedback in 2012. |
| Founded | 2011 | 2012 |
| Free plan | No | Yes |
| Integrations | Listed integrations include Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks and other CRMs. | GuestRevu advertises both two-way integrations and one-way data feeds with partnered hospitality technology providers. |
| Purpose | Appbot analyzes and supports replies to app reviews for app developers, product managers and support teams. | GuestRevu provides guest feedback and online reputation management software for the hospitality industry. |
| Reporting | Dashboards combine up to 35 data points and widgets and can be emailed as scheduled interactive PDF reports. | Reports can be filtered by guest type, department, location, date range and other segments. |
Appbot suits app developers, product managers, and support teams that need to categorize store reviews and coordinate responses. Its source limits and user allowances vary by plan, so teams should match them to their app and staffing needs.
GuestRevu suits hospitality teams that want to collect guest feedback, monitor reviews, and organize responses or reporting. Its group features may suit teams managing insights across multiple properties.