
Appbot
8.0#14 in review management softwareFrom $479 a yearAndroidiOSWebAPI
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| Fact | Appbot | AppFollow |
|---|---|---|
| API | REST API access is an optional paid add-on for Large and Premium plans. | AppFollow offers webhooks and an API to send reviews or data to other systems. |
| Company history | Appbot says it was initially released as a review aggregator in 2011. | AppFollow says the idea originated at a hackathon in 2014, where co-founder Anatoly Sharifulin began building a tool to monitor app store reviews. |
| Free plan | No | Yes |
| Integrations | Listed integrations include Slack, Zendesk, Zapier, Google Chat, Microsoft Teams, Trello, Tableau, webhooks and other CRMs. | Documented integrations include Slack, Zendesk, Helpshift, Freshdesk, Intercom, Help Scout, Usedesk, Salesforce, Discord, Microsoft Teams and Tableau. |
| Paid from | 49 | 19 |
Appbot suits app developers, product managers, and support teams that need to categorize store reviews and coordinate responses. Its source limits and user allowances vary by plan, so teams should match them to their app and staffing needs.
AppFollow suits customer support, product, ASO, and marketing teams that manage app feedback or monitor store performance. The listed audience also includes teams in gaming and finance.