SatisMeter

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Score6.7

Rank#80 of 129

From$199/mo

Free planYes

Runs onAndroid, API, iOS, Web

Summary

SatisMeter collects customer feedback so teams can understand users and improve products and services. It offers templates for NPS, CSAT, CES, and product-market-fit surveys, with different question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys from events, schedule recurring surveys, and use throttling and sampling to reduce over-surveying. Surveys can run on the web, in apps, by email, and through iOS and Android channels. Integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; custom connections can use APIs, webhooks, or Zapier. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan includes 25 responses per month, while Growth costs $199.00 USD per month for 1,000 responses. When a paid plan reaches its monthly response limit, survey sending pauses until the next billing period. Premium support is included across plans.

Who it is for

SatisMeter suits teams that want to gather structured feedback through several survey formats and channels. Its targeting, integrations, and reporting can support teams connecting customer responses to product and service work.

What is good

Includes NPS, CSAT, CES, and product-market-fit templates.
Targets users by attributes and events.
Provides multilingual support and conditional logic.
Exports NPS data as CSV.
Premium support is included in every plan.

What to know first

Free plan is limited to 25 responses monthly.
Growth is limited to 1,000 responses monthly.
No free trial is offered.

Verdict

SatisMeter provides multiple feedback formats and ways to target and distribute surveys. Consider the response limits, since paid survey sending pauses at the plan’s monthly cap.

SatisMeter plans and pricing

All plans

Free Free $ 0 / month 25 responses / month · ~250 active users (recommendation, not a limit) satismeter.com · 30 Sept 2026

Growth $199/mo $ 199 / month 1 000 responses / month · ~10 000 active users (recommendation, not a limit) satismeter.com · 30 Sept 2026

Enterprise Not published More than 10,000 active users satismeter.com · 21 Sept 2026

Enterprise Not published Custom plan; contact SatisMeter For more than 10 000 active users satismeter.com · 30 Sept 2026

Compared on survey software

Free plan: Yessatismeter.com
Paid from: $199/mosatismeter.com
NPS surveys: Yessatismeter.com
In-app feedback: Yessatismeter.com
Product roadmap: Yessatismeter.com
Feedback response limit: 1,000 responses/mosatismeter.com

Facts

Purpose: SatisMeter collects customer feedback to help teams understand customers and improve products and services.satismeter.com · 30 Sept 2026
Survey types: Its survey templates include NPS, CSAT, CES, and product-market-fit surveys.satismeter.com · 30 Sept 2026
Survey design: Surveys support varied question types, custom colors, conditional logic, and multilingual support.satismeter.com · 30 Sept 2026
Targeting: Teams can target users by attributes, trigger surveys by events, schedule recurring surveys, and use throttling and sampling to prevent over-surveying.satismeter.com · 30 Sept 2026
Channels: The pricing page lists web, in-app, email, iOS, and Android survey channels.satismeter.com · 30 Sept 2026
Integrations: Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager.satismeter.com · 30 Sept 2026
Custom integrations: SatisMeter says it supports API, webhooks, and Zapier for custom integrations.satismeter.com · 30 Sept 2026
Reporting and export: Users can view reports in the dashboard, send data to connected tools, and export NPS data as CSV.satismeter.com · 30 Sept 2026
Plan limits: Paid usage is based on responses received; after reaching the monthly response limit, SatisMeter pauses sending surveys until the next billing period instead of charging extra.satismeter.com · 30 Sept 2026
Support: Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope.satismeter.com · 30 Sept 2026
Security: SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal.satismeter.com · 30 Sept 2026
Security compliance: Productboard's security page states that Productboard meets ISO 27001:2022 and SOC 2 Type II standards.productboard.com · 30 Sept 2026
Company history: SatisMeter says it began in early 2015, founded by brothers Ondrej and Jakub; it describes its team as small and remote.satismeter.com · 30 Sept 2026