17.8
Zonka Feedback collects and analyzes customer and employee feedback, then helps teams act on the resulting insights.
AndroidiOSWeb
Best Nps Software in 2026
NPS software helps you run Net Promoter Score surveys, collect responses and review customer feedback. Tools may offer survey delivery, in-app surveys, response limits, segmentation and automated follow-ups. Check Android availability first if you need to manage surveys from a phone. Then compare web, iOS, Windows, API and self-hosted access, along with free plans, trials and paid starting prices.
27.5
SatisMeter collects customer feedback so teams can understand users and improve products and services.
Free planAndroidiOSWeb
37.4
nps.today is a customer experience platform for managing NPS, CSAT, CES, and other surveys throughout customer journeys.
AndroidiOSWeb
- 4
Refiner
Refiner provides contextual surveys for software companies, including in-app and mobile surveys, website popups, email surveys, and shareable links.
Free planAndroidiOSWebAPI7.0Free plan - 5
Retently
Retently collects customer feedback and measures NPS, CSAT and CES, then routes results to teams for follow-up.
WebAPI7.0From $99 a month - 6
NPS Surveys by SalesHub
NPS Surveys by SalesHub automates NPS, CSAT, and CES surveys from Salesforce events and maps responses to Salesforce records.
AndroidiOSWeb6.9From $3,500 a year - 7
SurveySensum
AndroidiOSWebAPI6.7 - 8
AskNicely
AskNicely is an AI-powered customer experience platform for multi-location service businesses.
AndroidiOSWebAPI6.4 - 9
Survicate
Free planAPI6.4Free plan - 10
SightMill
SightMill is an online customer experience platform for collecting feedback, analysing responses, and helping teams decide what to change.
WebAPI5.9 - 11
SurveySparrow
Free planAPI5.9Free plan - 12
CustomerGauge
CustomerGauge is a B2B account experience platform that links customer feedback with revenue-related account information.
WebAPI5.6 - 13
5.6From $59 a month - 14
Listen360
Listen360 is a web-based customer experience management platform for multi-location brands, franchises and private equity-backed businesses.
Web5.5 - 154.7
- 16
SurveySense
Web4.7 - 17
Affiniv
Web4.6 - 18
WiseData NPS
Web4.6
Choosing well
Compare plans and trials
A free plan can help you start without a subscription. Check what response limit and survey features come with it.
Trial periods vary by product. For example, Affiniv lists a free plan, paid plans from $25 per month and a 14-day trial; Retently lists plans from $99 per month and a 14-day trial.
Check survey delivery
Compare how a service sends NPS surveys and whether it supports in-app surveys. This affects how you reach respondents.
Look for the delivery method that matches your customer contact points, then check the response limit attached to the plan.
Review access options
An API can connect survey data with other software, while self-hosting gives you a deployment option outside a vendor's hosted service.
Check for Android access if you work from a phone, then review web, iOS and Windows support for the rest of your team.
Assess reporting tools
Response segmentation helps you separate feedback by customer group. Automated follow-ups can support later contact after a response.
Compare these features with the API access and response limits included in the plan you are considering.
Check the starting price
Paid starting prices differ widely. NPS Surveys by SalesHub lists a starting price of $3,500 with a 30-day trial, while Simplesat lists plans from $109 per month on annual billing with a 14-day trial.
SightMill lists pricing on request and a 14-day trial, so ask for the terms before deciding.
Questions people ask
Do NPS software tools have Android apps?
Android is listed as a platform for items in this category, but support differs by product. Check the individual listing before choosing.
Can I start with a free NPS plan?
A free plan is offered by items in this category. Affiniv, for example, lists a free plan; check response limits and included features.
Is there a free trial for NPS software?
Trial availability differs. Affiniv, Retently, SightMill and Simplesat list 14-day trials, while NPS Surveys by SalesHub lists 30 days.
What should I compare besides price?
Compare response limits, survey delivery, in-app surveys, API access, response segmentation and automated follow-ups.
Can NPS software be self-hosted?
Self-hosted deployment is listed as a platform option in this category. Confirm it on the individual product page before selecting a tool.