SurveySensum
The facts below are what the maker publishes about SurveySensum, checked and dated. Our editors have not written about it yet.
Plans and prices
From SurveySensum's own pricing page, checked 12 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Managed CX for You | Priced on request | Unlimited responses · Unlimited SensAI text and sentiment analysis queries · Dedicated CX consultant |
| Self-Driven CX | Priced on request | Up to 12,000 responses/year · Closed-loop feedback system · Basic SensAI text and sentiment analysis |
| Starter CX | Priced on request | Up to 6,000 responses/year · Unlimited users · Unlimited survey projects |
The facts
Each one read from SurveySensum's own pages, with the date it was checked.
What it does
- Analytics
- The pricing page lists SensAI text and sentiment analysis, smart insight reports, and survey creation from one prompt in its CX tiers.checked 12 Oct 2026
- API
- SurveySensum’s help center says its API can connect the platform with CRM, HRM, and helpdesk applications and support custom workflows.checked 12 Oct 2026
- API access
- Yeschecked 22 Sep 2026
- Audience
- The About page says the product is suited to CX professionals starting or fixing customer experience programs, including people at growth-stage companies.checked 12 Oct 2026
- Compliance
- The Starter CX plan lists HIPAA, GDPR, SOC 2, and ISO 27001 compliance, plus PII anonymization.checked 12 Oct 2026
- Custom branding
- Yeschecked 22 Sep 2026
- Integrations
- The pricing page lists HubSpot, Slack, and Open APIs with Starter CX, and Salesforce with Self-Driven CX.checked 12 Oct 2026
- Logic branching
- Yeschecked 22 Sep 2026
- Mobile field work
- SurveySensum’s Offline Field Work mobile application lets field agents download assigned surveys, collect responses offline, and sync them when internet access returns.checked 12 Oct 2026
- Product
- SurveySensum describes itself as an AI-first enterprise feedback and market research platform for NPS, CSAT, employee experience, and market research.checked 12 Oct 2026
- Respondent panel
- Yeschecked 22 Sep 2026
- Response analytics
- Yeschecked 22 Sep 2026
- Security
- The homepage says the service uses encryption and access management, regular vulnerability assessments and penetration tests, and private-server backups.checked 12 Oct 2026
- Support
- Starter CX lists global support with response times under two hours across North America, Europe, and Asia time zones.checked 12 Oct 2026
- Survey creation
- The platform offers question types including NPS, CES, CSAT, ranking, image upload, multiple choice, grid/matrix, and key drivers, with conditional logic.checked 12 Oct 2026
- Survey distribution
- The Starter CX plan lists email, WhatsApp, in-app, SMS, and CRM as survey distribution channels.checked 12 Oct 2026
Money
- Free plan
- Nochecked 22 Sep 2026
- Trial limit
- The pricing page advertises a one-month free trial with 25 free responses and all features.checked 12 Oct 2026
The company
- Headquarters
- 6 Battery Road, #17-06, Singapore 049909checked 28 Sep 2026
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