SurveyLab
The facts below are what the maker publishes about SurveyLab, checked and dated. Our editors have not written about it yet.
Plans and prices
From SurveyLab's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 50 responses total |
| Starter | $49 a month | 1000 responses/month · 2000 email invitations/month · 1 user · 50 MB storage · $49 /1 m; $490 /12 m |
| Advanced | $99 a month | 2500 responses/month · 5000 email invitations/month · 1 user · 250 MB storage · $99 /1 m; $990 /12 m |
| Professional | $249 a month | 10000 responses/month · 15000 email invitations/month · 3 users · 4 GB storage · offline responses · mobile app · $249 /1 m; $2490 /12 m |
| Enterprise | Priced on request | Unlimited responses · unlimited users · 100000+ API calls/month · SSO · SFTP · ODBC · Ask for price |
The facts
Each one read from SurveyLab's own pages, with the date it was checked.
What it does
- AI features
- Official product pages list AI survey translation, response translation, sentiment analysis and response tagging.checked 15 Oct 2026
- API
- The REST API uses HTTPS, JSON and JWT authentication with client ID and client secret credentials.checked 15 Oct 2026
- API access
- Yeschecked 20 Sep 2026
- Compliance
- SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified.checked 15 Oct 2026
- Custom branding
- Yeschecked 20 Sep 2026
- Documentation
- The help center lists 152 FAQ articles across survey design, questions, logic, reports, integrations, AI, mobile and other topics.checked 15 Oct 2026
- Exports
- Results can be exported as CSV, Excel, SPSS, PDF and PowerPoint files.checked 15 Oct 2026
- Extensibility
- SurveyLab also exposes webhooks, SFTP, ODBC, SSO and Zapier connectivity; REST API access is an Enterprise feature.checked 15 Oct 2026
- Integrations
- Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata.checked 15 Oct 2026
- Languages
- SurveyLab supports multilingual surveys and right-to-left languages such as Hebrew and Arabic.checked 15 Oct 2026
- Licence
- SurveyLab is described as proprietary software rather than open-source software.checked 15 Oct 2026
- Limit: customization
- Some G2 reviewers say advanced design and reporting customization can feel limited or require workarounds.checked 15 Oct 2026
- Limit: filtering and learning curve
- Independent reviews mention that filtering is not always straightforward and complex functions take time to learn.checked 15 Oct 2026
- Limit: outage experience
- A Capterra reviewer reported a platform update temporarily stopped a survey until support fixed the issue.checked 15 Oct 2026
- Limit: pricing
- Reviewers report that pricing can be high for small teams and that advanced capabilities require higher tiers.checked 15 Oct 2026
- Logic branching
- Yeschecked 20 Sep 2026
- Mobile collection
- The mobile app supports offline response collection and synchronizes surveys and responses after reconnection.checked 15 Oct 2026
- Notable news
- SurveyLab announced version 34.4.3 on 18 October 2024 with AI translations, REST API v4 updates, response sorting and performance improvements.checked 15 Oct 2026
The company
- Company headquarters
- The owner lists its address at Al. Komisji Edukacji Narodowej 36/112b, 02-797 Warsaw, Poland.checked 15 Oct 2026
- Company legal owner
- The official contact page identifies 7 Points Ltd. (7 Points Sp. z o.o.) as the SurveyLab service owner.checked 15 Oct 2026
- Company size
- LinkedIn lists Surveylab Limited as a privately held information-services company with 2–10 employees.checked 15 Oct 2026
- Founded
- HandWiki records the initial SurveyLab release as 2006 and attributes it to Polish company 7 Points.checked 15 Oct 2026
- Headquarters
- Warsaw, Polandchecked 28 Sep 2026
Money
- Free plan
- Yeschecked 20 Sep 2026
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