Alchemer
9.0#2 in survey softwareFrom $315 a yearFree planAndroidiOSWebAPI
VisitAlchemer vs SurveyLab
What both publish
| Fact | Alchemer | SurveyLab |
|---|---|---|
| API access | Yes | Yes |
| Compliance | Alchemer lists SOC 2 Type II, ISO 27001, GDPR, HIPAA, CCPA and FERPA compliance or support on its security pages. | SurveyLab states that it is GDPR compliant, stores customer data on EU servers, follows OWASP guidance and is ISO 27001 certified. |
| Custom branding | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | The platform advertises integrations with Salesforce, HubSpot, Slack, Zendesk, Microsoft Excel and more than 400 business systems. | Listed integrations include Zapier, Salesforce, Zendesk, Slack, Intercom, LiveChat, Google Analytics, Google Drive, Synerise, Cint and Dynata. |
| Limit: pricing | GetApp reviewers report that pricing can be high for advanced features or infrequent use and mention recent price increases and limited lower-tier access. | Reviewers report that pricing can be high for small teams and that advanced capabilities require higher tiers. |
| Logic branching | Yes | Yes |
| Rating on G2 | 4.5 out of 5 from 199 reviews | 4.5 out of 5 from 147 reviews |
| Rating on Gartner Peer Insights | 4.4 out of 5 from 89 ratings | 4.8 out of 5 from 5 reviews |
| Rating on GetApp | 4.5 out of 5 from 393 reviews | 4.9 out of 5 from 62 reviews |
| Rating on Trustpilot | 1.8 out of 5 from 18 reviews, calculated from the displayed star distribution | 3.9 out of 5 from 3 reviews |
| Reporting | Help documentation covers standard reports, crosstabs, comparison, fall-off, profile and TURF reports plus Excel, CSV and SPSS exports. | SurveyLab produces real-time graphical reports with filters, trends, dashboards, cross-tabs and segment comparisons. |
Alchemer plans
- FreeFree
- Collaborator$55 a month
- Professional$165 a month
- Full Access$275 a month
- Business PlatformPriced on request
- Free PlanFree
SurveyLab plans
- FreeFree
- Starter$49 a month
- Advanced$99 a month
- Professional$249 a month
- EnterprisePriced on request
Pick Alchemer if…
Alchemer suits teams that need to collect feedback through multiple channels and connect it to business systems. It can also fit organizations seeking branching surveys, analytics, mobile in-app feedback, or integrations with tools such as Slack and Salesforce.
Pick SurveyLab if…
You want what its maker publishes above — check its page for the details.