17.8
Zonka Feedback collects and analyzes customer and employee feedback, then helps teams act on the resulting insights.
AndroidiOSWeb
Best Customer Satisfaction Software in 2026
Customer satisfaction software helps teams collect survey responses, review feedback and track customer experience. The listed tools can run on web, API, iOS, Android or as self-hosted software, depending on the product. Compare free plans, free trials and paid pricing details before choosing. Check survey channels and templates, response limits, analysis, dashboards and CRM integrations. If you use a Xiaomi, Redmi…
27.5
SatisMeter collects customer feedback so teams can understand users and improve products and services.
Free planAndroidiOSWeb
37.3
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI
- 4
Feedbackly
Feedbackly is a customer experience platform for midsize and enterprise companies that want to collect and analyze feedback across customer touchpoints.
AndroidiOSWebAPI7.2 - 5
Mopinion
Mopinion is a paid feedback platform for collecting and analyzing responses from websites, apps, and email.
AndroidiOSWebAPI7.2From €279 a month - 6
Refiner
Refiner provides contextual surveys for software companies, including in-app and mobile surveys, website popups, email surveys, and shareable links.
Free planAndroidiOSWebAPI7.0Free plan - 7
Customer Thermometer
Customer Thermometer collects customer ratings and comments through short surveys embedded in emails, support tickets, and other communications.
iOSWebAPI6.9From $9 a month - 8
SurveySensum
AndroidiOSWebAPI6.7 - 9
QuestionPro
Free planAPI6.6From $83 a month - 10
Sogolytics
Sogolytics is survey software with logic branching, custom branding, response analytics, API access, and a respondent panel.
Free planAPI6.6From $99 a month - 11
AskNicely
AskNicely is an AI-powered customer experience platform for multi-location service businesses.
AndroidiOSWebAPI6.4 - 12
Survicate
Free planAPI6.4Free plan - 13
SightMill
SightMill is an online customer experience platform for collecting feedback, analysing responses, and helping teams decide what to change.
WebAPI5.9 - 14
Feedier
Feedier is a paid Customer Intelligence Platform for bringing customer feedback together and turning it into analysis, reports, and prioritized actions.
WebAPI5.8 - 15
CustomerGauge
CustomerGauge is a B2B account experience platform that links customer feedback with revenue-related account information.
WebAPI5.6 - 16
5.6From $59 a month - 175.3
- 184.7
- 19
Wizu
Web4.7 - 20
ClearlyRated
Web4.6 - 21
Emojot
Web4.6 - 22
HappyOrNot
Web4.6 - 23
Rant & Rave
Web4.6 - 24
SatisFacts
Web4.6
Choosing well
Check plans and pricing
A free plan is available from products in this category, and free trials are also offered. Check the current terms, limits and upgrade path before moving survey work into a tool.
Some products list paid pricing on request, while others do not provide a free plan.
Match survey collection
Compare the survey channels and survey templates provided by a tool. The right combination depends on where you ask customers for feedback and how much control you need over question design.
Response limits can affect the plan you need, so review responses per month alongside the price.
Review analysis and reports
Feedback analysis can help turn responses into usable findings. Reporting dashboards provide a place to view results, so compare the analysis and dashboard options together.
Look for the reporting views that fit the way your team reviews satisfaction results.
Confirm access and integrations
Products in this category may run on the web, through an API, on iOS or Android, or as self-hosted software. Confirm the platform you need, including Android access for a Xiaomi, Redmi or POCO device.
CRM integrations can connect survey feedback with customer records. Check whether the CRM connections you require are supported.
Questions people ask
Is customer satisfaction software available on Android?
Android is one of the platforms used by products in this category, but support differs by product. Confirm Android app or browser access before choosing.
Can I start with a free plan?
A free plan is offered by products in this category. Availability, limits and upgrade terms vary, so check the plan details for the tool you are considering.
Do these tools offer free trials?
Free trials are offered by products in this category. Check trial length, feature access and what happens when the trial ends.
What survey features should I compare?
Compare survey channels, survey templates and responses per month. These fields show how feedback is collected and how much response volume a plan covers.
Can feedback connect to a CRM?
CRM integrations are a comparison field for these tools. Check the integrations list for the customer system your team uses.