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Mapster

C
C tier on Net Promoter Score SoftwareScore 6.9 · #5 of 22
Android app
Not listed
Free plan
Yes
Paid plans from
$9/mo
Runs on
Web
mapster.io
The Mapster homepage
Visit site Alternatives

Summary

Mapster is a web-based product feedback survey platform for building surveys and collecting responses across websites and products. You can distribute a survey through a link, embed, or widget, then review the responses. The widget can associate feedback with a respondent’s user ID and details such as plan, role, or region, helping teams group results. Templates score NPS, CSAT, CES, and PMF surveys, including the Sean Ellis 40% PMF benchmark. Branching can send respondents to different questions based on their answers. Zapier links responses with Slack, Google Sheets, WhatsApp, email, Notion, Airtable, HubSpot, and more than 6,000 other apps; Mapster can also send new responses to Slack channels or direct messages in real time. Plans include email and chat support. The free plan costs 0.00 USD per free and includes 50 responses per month; paid plans start at $19/mo. When a plan reaches its monthly response cap, surveys pause collecting responses until the cycle resets or the account upgrades.

Who it is for

Mapster is designed for SaaS founders, solo or lean product managers, and early-stage product teams under 20 people. It may not suit enterprises that need multi-tenant access controls, SSO, audit logs, or a dedicated account manager.

What is good

  • Surveys can be shared by link, embed, or widget.
  • Templates score NPS, CSAT, CES, and PMF surveys.
  • Branching routes respondents based on their answers.
  • Zapier connects responses to more than 6,000 apps.

What to know first

  • Free plan is limited to 50 responses monthly.
  • Surveys pause when a plan reaches its response limit.
  • Not intended for enterprises needing SSO or audit logs.

Verdict

Mapster combines survey distribution, scoring, branching, and respondent segmentation for product feedback. Check the monthly response cap and enterprise access-control limits against your needs.

Mapster plans and pricing

All plans
Free Free $0 50 responses/month · unlimited surveys · all features included · Powered by Mapster link mapster.io · 2 Oct 2026
Starter $19/mo $19/mo 1,000 responses/month · all features included mapster.io · 2 Oct 2026
Growth $29/mo $29/mo 3,000 responses/month · all features included mapster.io · 2 Oct 2026
Pro $49/mo $49/mo Unlimited responses (fair use) · all features included mapster.io · 2 Oct 2026
Starter $108/yr $108 a year ($9/mo) 1,000 responses/month · all features included mapster.io · 2 Oct 2026
Growth $168/yr $168 a year ($14/mo) 3,000 responses/month · all features included mapster.io · 2 Oct 2026

Compared on net promoter score software

Free plan
Yesmapster.io
Paid from
$19/momapster.io
NPS survey types
bothmapster.io
Survey channels
multichannelmapster.io
Response limit
1,000 responses/momapster.io
Respondent segmentation
advancedmapster.io
Follow-up workflows
Yesmapster.io

Facts

What it does
Mapster is a product feedback survey platform for creating surveys on websites or inside products, sharing them by link, embed, or widget, and analyzing responses.mapster.io · 2 Oct 2026
User-linked responses
The widget can attach each response to a user's ID, plan, role, region, or other custom attributes for segmentation.mapster.io · 2 Oct 2026
Survey scoring
Built-in templates automatically score NPS, CSAT, CES, and PMF surveys, including the Sean Ellis 40% PMF benchmark.mapster.io · 2 Oct 2026
Conditional logic
Mapster supports branching surveys that route respondents to different questions based on their answers.mapster.io · 2 Oct 2026
Integrations
Zapier connects Mapster responses to Slack, Google Sheets, WhatsApp, email, Notion, Airtable, HubSpot, and more than 6,000 apps.mapster.io · 2 Oct 2026
Slack alerts
Mapster can send new survey responses to Slack channels or direct messages in real time.mapster.io · 2 Oct 2026
Security encryption
Traffic is encrypted with HTTPS using TLS 1.2 or higher, and database data is encrypted at rest with AES-256.mapster.io · 2 Oct 2026
Infrastructure
Mapster runs on SOC 2 Type II certified infrastructure from Vercel, Supabase, Stripe, and Clerk, with DDoS protection and automatic HTTPS.mapster.io · 2 Oct 2026
Authentication
Clerk handles authentication and supports social sign-in and multi-factor authentication; Mapster does not store passwords.mapster.io · 2 Oct 2026
Privacy and compliance
Mapster is operated by a New Zealand company and is subject to the New Zealand Privacy Act 2020 and, where applicable, GDPR and other privacy laws.mapster.io · 2 Oct 2026
Support
Plans include email and chat support, and Mapster lists [email protected] for direct help.mapster.io · 2 Oct 2026
Target users
Mapster is designed for SaaS founders, solo or lean product managers, and early-stage product teams under 20 people.mapster.io · 2 Oct 2026
Enterprise limits
Mapster says it is not intended for enterprise teams needing multi-tenant access controls, SSO, audit logs, or a dedicated account manager.mapster.io · 2 Oct 2026
Free-plan limit
When a plan reaches its monthly response limit, surveys pause collecting new responses until the cycle resets or the account upgrades.mapster.io · 2 Oct 2026

Company

Headquarters
New Zealandmapster.io · 28 Sept 2026

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