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Best Net Promoter Score Software in 2026

Net Promoter Score tools help you collect customer feedback and decide how responses can be organized for follow-up. Compare NPS survey types and survey channels, then look at respondent segmentation and response limits to understand how each handles feedback collection. CRM integrations and follow-up workflows matter when considering how responses connect to your other processes. Formbricks, Fynzo Survey and…

22 appsSorted 25 Oct 2026How we rank
18.0

Fynzo Survey is a survey tool with an NPS product for creating customer surveys, collecting responses, and analyzing results for insights from NPS scores.

Free planAndroidiOSWeb
From $190 a year
27.8

Zonka Feedback collects and analyzes customer and employee feedback, then helps teams act on the resulting insights.

AndroidiOSWeb
From $99 a month
37.7
Formbricks logo

Formbricks is an open-source experience management platform for gathering feedback across websites, apps, email, and other channels.

Free planAndroidiOSWeb
From $74 a month
  1. 4

    SatisMeter

    SatisMeter collects customer feedback so teams can understand users and improve products and services.

    Free planAndroidiOSWebAPI
    7.5From $199 a month
  2. 5nps.today logo

    nps.today

    nps.today is a customer experience platform for managing NPS, CSAT, CES, and other surveys throughout customer journeys.

    AndroidiOSWebAPI
    7.4From 1,300 DKK a month
  3. 6Refiner logo

    Refiner

    Refiner provides contextual surveys for software companies, including in-app and mobile surveys, website popups, email surveys, and shareable links.

    Free planAndroidiOSWebAPI
    7.0Free plan
  4. 7Retently logo

    Retently

    Retently collects customer feedback and measures NPS, CSAT and CES, then routes results to teams for follow-up.

    WebAPI
    7.0From $99 a month
  5. 8Customer Thermometer logo

    Customer Thermometer

    Customer Thermometer collects customer ratings and comments through short surveys embedded in emails, support tickets, and other communications.

    iOSWebAPI
    6.9From $9 a month
  6. 9

    NPS Surveys by SalesHub

    NPS Surveys by SalesHub automates NPS, CSAT, and CES surveys from Salesforce events and maps responses to Salesforce records.

    AndroidiOSWeb
    6.9From $3,500 a year
  7. 10

    Mapster

    Mapster is a web-based product feedback survey platform for building surveys and collecting responses across websites and products.

    Free planWeb
    6.7From $108 a year
  8. 11

    Thermostat

    Thermostat provides Net Promoter System survey software built around one-question surveys with an optional feedback box.

    Free planWebAPI
    6.7From $49 a month
  9. 12

    Wootric

    Wootric is customer experience and feedback software for gathering survey responses and helping teams act on them.

    AndroidiOSWebAPI
    6.5
  10. 13AskNicely logo

    AskNicely

    AskNicely is an AI-powered customer experience platform for multi-location service businesses.

    AndroidiOSWebAPI
    6.4
  11. 14Survicate logo

    Survicate

    Free planAPI
    6.4Free plan
  12. 15

    Userpace

    Userpace is a feedback and NPS management platform for collecting customer input, managing private one-to-one correspondence and tracking satisfaction and loyalty trends.

    WebAPI
    6.2From €49 a month
  13. 16SightMill logo

    SightMill

    SightMill is an online customer experience platform for collecting feedback, analysing responses, and helping teams decide what to change.

    WebAPI
    5.9
  14. 17

    Surveyxact NPS

    Surveyxact NPS is a customer loyalty program that connects NPS measurement with insight, follow-up, and improvement.

    WebAPI
    5.8
  15. 18

    CustomerGauge

    CustomerGauge is a B2B account experience platform that links customer feedback with revenue-related account information.

    WebAPI
    5.6
  16. 19Nicereply logo

    Nicereply

    Nicereply is a paid service for collecting and analyzing customer responses.

    API
    5.6From $59 a month
  17. 20

    Listen360

    Listen360 is a web-based customer experience management platform for multi-location brands, franchises and private equity-backed businesses.

    Web
    5.5
  18. 21

    IntouchSurvey

    IntouchSurvey is a web-based survey platform for gathering customer feedback across the customer journey and using the results to guide business decisions.

    Web
    5.3
  19. 22

    NPS Prism

    NPS Prism is a Bain-backed customer experience benchmarking platform for comparing performance with competitors and identifying customer-journey improvements.

    Web
    5.2

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