Thermostat

C
C tier on Net Promoter Score SoftwareScore 6.8 · #6 of 22
Android app
Not listed
Free plan
Yes
Paid plans from
$49/mo
Runs on
api, Web
thermostat.io
The Thermostat homepage

Summary

Thermostat provides Net Promoter System survey software built around one-question surveys with an optional feedback box. Surveys can be sent by email, shown in an embedded popup, shared as a link, or administered through the API. Reporting includes filters, comparisons, and customer-satisfaction views tailored to the Net Promoter System. Custom fields for text, numbers, dates, and lists can support score segmentation. Users can filter, star, and respond to feedback, and surveys can collect responses anonymously. Score and feedback updates can arrive by email daily or weekly. Direct campaign integrations listed include Stripe, Mailchimp, ConvertKit, and Drip; the service also describes connections through Zapier. Survey emails, pages, and popups can be branded with logos and colors. The free plan allows one user and one survey, up to 200 surveys administered per month, and four months of response history. Pro costs 49.00 USD per month and allows one user, five surveys, up to 2,000 surveys per month, and forever response history. Premium costs 99.00 USD per month; Enterprise costs 199.00 USD per month.

Who it is for

Thermostat suits teams collecting Net Promoter System feedback through email, embedded popups, links, or an API. Its custom fields and reporting can help segment and review survey responses.

What is good

  • Free plan includes one survey and one user.
  • Surveys can be sent through four channels.
  • Custom fields support score segmentation.
  • Feedback can be filtered, starred, and answered.
  • Survey materials can use logos and colors.

What to know first

  • Free plan limits monthly surveys to 200.
  • Free plan keeps response history for four months.
  • Pro costs 49.00 USD per month.
  • Premium and Enterprise cost 99.00 USD and 199.00 USD per month.

Verdict

Thermostat combines one-question surveys with segmentation, feedback handling, and Net Promoter System reporting. The free plan is limited to one survey and four months of response history; paid plans add higher survey allowances and longer history.

Thermostat plans and pricing

All plans
Free Free free forever 1 user · 1 survey · 200 surveys administered/month · 4 months response history thermostat.io · 3 Oct 2026
Pro $49/mo $49 /mo billed monthly 1 user · 5 surveys · 2,000 surveys administered/month · forever response history thermostat.io · 3 Oct 2026
Premium $99/mo $99 /mo billed monthly 5 users · 20 surveys · 5,000 surveys administered/month · forever response history thermostat.io · 3 Oct 2026
Enterprise $199/mo $199 /mo billed monthly 25 users · 50 surveys · 10,000 surveys administered/month · forever response history thermostat.io · 3 Oct 2026

Compared on net promoter score software

Free plan
Yesthermostat.io
Paid from
$49/mothermostat.io
Survey channels
multichannelthermostat.io
Response limit
2,000 responses/mothermostat.io
Respondent segmentation
customthermostat.io
Follow-up workflows
Yesthermostat.io

Facts

Product
Thermostat provides NPS survey software using one-question surveys with an optional feedback box.thermostat.io · 3 Oct 2026
Survey delivery
Surveys can be administered by email, embedded popup, shareable link, and API.thermostat.io · 3 Oct 2026
Reporting
Reporting includes filters, comparisons, and customer satisfaction views tailored to the Net Promoter System.thermostat.io · 3 Oct 2026
Segmentation
Custom fields support text, numbers, dates, and lists, and can be used to segment scores.thermostat.io · 3 Oct 2026
Feedback
Users can filter, star, and respond to customer feedback, and surveys can collect feedback anonymously.thermostat.io · 3 Oct 2026
Email updates
Thermostat can email survey score and feedback updates daily or weekly.thermostat.io · 3 Oct 2026
Integrations
Direct campaign integrations listed are Stripe, Mailchimp, ConvertKit, and Drip; the page also describes Zapier connections.thermostat.io · 3 Oct 2026
API
The API can send surveys and access survey results programmatically.thermostat.io · 3 Oct 2026
Branding
Survey emails, pages, and embedded popups can be customized with branding options including logos and colors.thermostat.io · 3 Oct 2026
Support
The pricing table lists email support for all plans, priority email support for paid plans, and phone support for Enterprise.thermostat.io · 3 Oct 2026
Large plans
The pricing FAQ says plans are available up to 80,000 surveys per month and invites customers needing more to contact the company.thermostat.io · 3 Oct 2026
Free trial
The pricing FAQ says there is no free software trial and suggests starting with the free plan.thermostat.io · 3 Oct 2026
Refund
The pricing page offers a 30-day money-back guarantee for purchases.thermostat.io · 3 Oct 2026
Operator
Thermostat's Terms of Service identify Tighten Co as the operator of the service.thermostat.io · 3 Oct 2026

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