Thermostat
Thermostat provides Net Promoter System survey software built around one-question surveys with an optional feedback box.
What Thermostat is
Thermostat provides Net Promoter System survey software built around one-question surveys with an optional feedback box. Surveys can be sent by email, shown in an embedded popup, shared as a link, or administered through the API. Reporting includes filters, comparisons, and customer-satisfaction views tailored to the Net Promoter System. Custom fields for text, numbers, dates, and lists can support score segmentation. Users can filter, star, and respond to feedback, and surveys can collect responses anonymously. Score and feedback updates can arrive by email daily or weekly. Direct campaign integrations listed include Stripe, Mailchimp, ConvertKit, and Drip; the service also describes connections through Zapier. Survey emails, pages, and popups can be branded with logos and colors. The free plan allows one user and one survey, up to 200 surveys administered per month, and four months of response history. Pro costs $49 a month and allows one user, five surveys, up to 2,000 surveys per month, and forever response history. Premium costs $99 a month; Enterprise costs $199 a month.
Good
- Free plan includes one survey and one user.
- Surveys can be sent through four channels.
- Custom fields support score segmentation.
- Feedback can be filtered, starred, and answered.
- Survey materials can use logos and colors.
Watch out
- Free plan limits monthly surveys to 200.
- Free plan keeps response history for four months.
- Pro costs $49 a month.
- Premium and Enterprise cost 99.00 USD and $199 a month.
Who it suits
Thermostat suits teams collecting Net Promoter System feedback through email, embedded popups, links, or an API. Its custom fields and reporting can help segment and review survey responses.
Verdict
Thermostat combines one-question surveys with segmentation, feedback handling, and Net Promoter System reporting. The free plan is limited to one survey and four months of response history; paid plans add higher survey allowances and longer history.
Plans and prices
From Thermostat's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Free | Free | 1 user · 1 survey · 200 surveys administered/month · 4 months response history · free forever |
| Pro | $49 a month | 1 user · 5 surveys · 2,000 surveys administered/month · forever response history · $49 /mo billed monthly |
| Premium | $99 a month | 5 users · 20 surveys · 5,000 surveys administered/month · forever response history · $99 /mo billed monthly |
| Enterprise | $199 a month | 25 users · 50 surveys · 10,000 surveys administered/month · forever response history · $199 /mo billed monthly |
The facts
Each one read from Thermostat's own pages, with the date it was checked.
What it does
- API
- The API can send surveys and access survey results programmatically.checked 3 Oct 2026
- Branding
- Survey emails, pages, and embedded popups can be customized with branding options including logos and colors.checked 3 Oct 2026
- Email updates
- Thermostat can email survey score and feedback updates daily or weekly.checked 3 Oct 2026
- Feedback
- Users can filter, star, and respond to customer feedback, and surveys can collect feedback anonymously.checked 3 Oct 2026
- Integrations
- Direct campaign integrations listed are Stripe, Mailchimp, ConvertKit, and Drip; the page also describes Zapier connections.checked 3 Oct 2026
- Operator
- Thermostat's Terms of Service identify Tighten Co as the operator of the service.checked 3 Oct 2026
- Product
- Thermostat provides NPS survey software using one-question surveys with an optional feedback box.checked 3 Oct 2026
- Refund
- The pricing page offers a 30-day money-back guarantee for purchases.checked 3 Oct 2026
- Reporting
- Reporting includes filters, comparisons, and customer satisfaction views tailored to the Net Promoter System.checked 3 Oct 2026
- Segmentation
- Custom fields support text, numbers, dates, and lists, and can be used to segment scores.checked 3 Oct 2026
- Support
- The pricing table lists email support for all plans, priority email support for paid plans, and phone support for Enterprise.checked 3 Oct 2026
- Survey delivery
- Surveys can be administered by email, embedded popup, shareable link, and API.checked 3 Oct 2026
Money
- Free trial
- The pricing FAQ says there is no free software trial and suggests starting with the free plan.checked 3 Oct 2026
- Large plans
- The pricing FAQ says plans are available up to 80,000 surveys per month and invites customers needing more to contact the company.checked 3 Oct 2026
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