Thermostat
6.7#11 in net promoter score softwareFrom $49 a monthFree planWebAPI
VisitThermostat vs Zonka Feedback
Zonka Feedback
7.8#1 in customer satisfaction softwareFrom $99 a monthAndroidiOSWebAPI
VisitWhat both publish
| Fact | Thermostat | Zonka Feedback |
|---|---|---|
| Free trial | The pricing FAQ says there is no free software trial and suggests starting with the free plan. | The help center says new accounts receive access to all features for a 14-day free trial. |
| Integrations | Direct campaign integrations listed are Stripe, Mailchimp, ConvertKit, and Drip; the page also describes Zapier connections. | Listed integrations include Salesforce, HubSpot, Jira, Front, Freshdesk, Intercom, Help Scout, Pipedrive, ActiveCampaign, Airtable, Webex, Mailchimp, Google Sheets, Slack, Microsoft Teams, Zoom, Zendesk, and others. |
| Product | Thermostat provides NPS survey software using one-question surveys with an optional feedback box. | Zonka Feedback offers feedback management and AI feedback intelligence to collect feedback, analyze it, and help teams act on insights. |
Thermostat plans
- FreeFree
- Pro$49 a month
- Premium$99 a month
- Enterprise$199 a month
Zonka Feedback plans
- Feedback Management$99 a month
- Feedback Management$199 a month
- Feedback Management$199 a month
- AI Feedback Intelligence$399 a month
- AI Feedback Intelligence$999 a month
- AI Feedback Intelligence$999 a month
Pick Thermostat if…
Thermostat suits teams collecting Net Promoter System feedback through email, embedded popups, links, or an API. Its custom fields and reporting can help segment and review survey responses.
Pick Zonka Feedback if…
Zonka Feedback is intended for customer and employee feedback programs, including CX, product, support, and frontline teams. Its offline survey collection may suit teams gathering responses on iPads or Android tablets without a connection.