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Doorbell.io

Doorbell.io collects, manages, and analyzes customer feedback for products, including in-app feedback and NPS surveys.

Place
#11 of 59
Score
7.4
Doorbell.io's website

What Doorbell.io is

Doorbell.io collects, manages, and analyzes customer feedback for products, including in-app feedback and NPS surveys. It can label submissions as positive, neutral, or negative through sentiment analysis. Teams can reply through Slack, email, a helpdesk, or the dashboard, and can assign feedback, add internal notes, and track its resolution. Submissions may include generated screenshots and customer attachments. The feedback widget can be adjusted for colors, copy, fields, position, and layout. The maker lists more than 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk. Forms detect a user's language and support translated forms, requests, and responses. Website installation is described as requiring about 10 lines of code, with separate iOS and Android guides. Doorbell.io is available on the web, iOS, and Android. The free plan supports up to 2 team members and 1 application, retains Doorbell branding, and includes unlimited feedback and replies plus 50 screenshots. New accounts can optionally try the Business plan for seven days with full feature access and no credit card required.

Good

  • Includes in-app feedback and NPS surveys.
  • Feedback can include screenshots and attachments.
  • Teams can assign submissions and track resolution.
  • Forms support translated requests and responses.
  • Seven-day Business trial requires no credit card.

Watch out

  • Free plan retains Doorbell branding.
  • Free plan is limited to 2 team members and 1 application.

Who it suits

Doorbell.io suits product teams collecting feedback through apps or NPS surveys and coordinating replies and resolution. Its language detection and translated forms may suit teams serving users in different languages.

Verdict

Doorbell.io combines feedback collection with team response tools, integrations, and sentiment labeling. The free plan has team, application, and branding limits; paid plans start at $29 a month.

Plans and prices

From Doorbell.io's own pricing page, checked 7 Oct 2026.

All about pricing
PlanPriceWhat it gives you
FreeFreeUp to 2 team members · 1 application · Unlimited feedback and replies · 50 screenshots · Doorbell branding · $0 forever
Startup$29 a monthUp to 5 team members · 1 application · Unlimited feedback and replies · 50 screenshots · $29/month
Business$49 a monthUp to 10 team members · 1 application · Unlimited feedback and replies · 150 screenshots · $49/month
Enterprise$99 a monthMultiple applications · Custom screenshots and team members · SSO · Audit log · Required 2FA · Custom DPA · 99% SLA · Priority support · Starting at $99/month

The facts

Each one read from Doorbell.io's own pages, with the date it was checked.

What it does

Analysis
Doorbell automatically tags feedback as positive, neutral, or negative using sentiment analysis.checked 7 Oct 2026
Collaboration
Team members can assign feedback, add internal notes, and track resolution.checked 7 Oct 2026
Customization
The feedback widget can be customized with colors, copy, fields, positioning, and layout.checked 7 Oct 2026
Feedback context
Submissions can include automatically generated screenshots and customer attachments.checked 7 Oct 2026
Installation
The maker says website installation requires about 10 lines of code, with iOS and Android installation guides also available.checked 7 Oct 2026
Integrations
The maker lists over 30 integrations, including Slack, Trello, GitHub, Asana, Jira, Zendesk, Help Scout, and Freshdesk.checked 7 Oct 2026
Languages
The form detects the user's language and supports translated forms, requests, and responses.checked 7 Oct 2026
Privacy
Doorbell states it is GDPR compliant as both a Data Controller and Data Processor, and customers can configure a data retention period.checked 7 Oct 2026
Purpose
Doorbell collects, manages, and analyzes customer feedback for products.checked 7 Oct 2026
Replies
Teams can reply to customers through Slack, email, a helpdesk, or the dashboard.checked 7 Oct 2026
Security
The maker says its database is encrypted at rest, its service is frequently audited by security specialists, and it offers two-factor authentication.checked 7 Oct 2026
Support
The maker says a customer can reach someone able to help and invites users to send questions and product suggestions.checked 7 Oct 2026

The company

Founded
2013checked 28 Sep 2026

Money

Plan limits
The Free plan retains Doorbell branding; removing the Powered by Doorbell.io link requires a paid plan.checked 7 Oct 2026
Trial
New accounts can optionally start a seven-day Business-plan trial with full feature access and no credit card required.checked 7 Oct 2026

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