
Qualaroo
Summary
Qualaroo is software for collecting customer feedback through in-app surveys called Nudges. Teams can use it to understand website and app experiences, gather product feedback, examine conversion issues, and identify opportunities to improve user experience. Nudges provide targeting, branching logic, triggers, branding, more than 10 question types, and support for surveys in over 100 languages. Heatmaps and session recordings add views of clicks, scrolling, and drop-off behavior alongside survey responses. For written feedback, Qualaroo lists IBM Watson sentiment analysis, word clouds, and reporting tools. It supports feedback in iOS and Android apps through SDKs and lists integrations including Salesforce, Tableau, Intercom, Zapier, Slack, HubSpot, Mailchimp, Google Analytics, and webhooks. Pricing includes a free plan with 50 responses and paid plans from $39.99 per month. A 14-day trial includes Essentials and Premium features, though CSV downloads and branding suppression require a paid plan.
Who it is for
Qualaroo suits teams seeking contextual feedback on websites or apps, including product and user-experience teams. Its mobile SDKs and listed integrations may suit organizations collecting feedback across multiple channels.
What is good
- Nudges offer targeting, branching, and triggers.
- Surveys support more than 10 question types.
- Heatmaps and recordings show user behavior.
- Supports iOS and Android in-app feedback.
- Free plan includes 50 responses.
What to know first
- CSV response downloads require a paid plan.
- Branding suppression requires a paid plan.
- Free plan is limited to 50 responses.
- Survey responses are not encrypted in storage.
Verdict
Qualaroo combines targeted surveys with behavior views and tools for analyzing free-text feedback. The free plan is limited, and some trial features require a paid plan.
Qualaroo plans and pricing
All plansCompared on survey software
- Free plan
- Yesqualaroo.com
- Paid from
- $39.99/moqualaroo.com
- NPS surveys
- Yesqualaroo.com
- In-app feedback
- Yesqualaroo.com
- Sentiment analysis
- Yesqualaroo.com
Facts
- Product
- Qualaroo is SaaS software for gathering customer insights and contextual feedback through in-app surveys called Nudges.qualaroo.com · 29 Sept 2026
- Use cases
- Qualaroo says teams use it to understand website and app experience, gather product feedback, improve user experience, and investigate conversion issues.qualaroo.com · 29 Sept 2026
- Survey features
- Nudges support targeting, branching logic, triggers, branding, more than 10 question types, and surveys in 100+ languages.qualaroo.com · 29 Sept 2026
- Behavior tools
- The site says Qualaroo includes heatmaps and session recordings to show clicks, scrolling, and drop-off behavior alongside feedback.qualaroo.com · 29 Sept 2026
- Analysis
- Qualaroo lists IBM Watson sentiment analysis, word clouds, and reporting tools for analyzing free-text feedback.qualaroo.com · 29 Sept 2026
- Mobile
- Qualaroo says it supports in-app feedback through iOS and Android SDKs.qualaroo.com · 29 Sept 2026
- Integrations
- Listed integrations include Salesforce, Tableau, Intercom, Zapier, Slack, HubSpot, Mailchimp, Google Analytics, and webhooks.qualaroo.com · 29 Sept 2026
- Enterprise access
- The Enterprise plan lists roles and permissions, organization-wide collaboration, SAML SSO, and an API with callbacks and webhooks.qualaroo.com · 29 Sept 2026
- Security
- Qualaroo says customer data and its dashboard are hosted on AWS EC2 in Virginia, dashboard access uses HTTPS, and passwords are stored as one-way hashes.help.qualaroo.com · 29 Sept 2026
- Data handling
- Qualaroo's data FAQ says survey responses are not encrypted in storage and that access is restricted using AWS Security Groups.help.qualaroo.com · 29 Sept 2026
- Support
- Qualaroo lists live chat support 24/7, phone support Monday through Friday from 8 AM to 6 PM EST, email responses within one business day, and a help center.qualaroo.com · 29 Sept 2026
- Trial limits
- The help center says the 14-day trial includes Essentials and Premium features, but CSV response downloads and branding suppression require a paid plan.help.qualaroo.com · 29 Sept 2026
- Company history
- Qualaroo says it was founded as KISSinsights in 2010 and was acquired by ProProfs in February 2020.qualaroo.com · 29 Sept 2026
Company
- Founded
- 2010qualaroo.com · 28 Sept 2026
- Headquarters
- Santa Monica, California, USAqualaroo.com · 28 Sept 2026
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Sources
- qualaroo.com/about-us/· checked 29 Sept 2026
- qualaroo.com· checked 29 Sept 2026
- qualaroo.com/pricing/· checked 29 Sept 2026
- qualaroo.com/integrations/· checked 29 Sept 2026
- help.qualaroo.com/security-of-customer-data· checked 29 Sept 2026
- help.qualaroo.com/faqs-responses-reporting· checked 29 Sept 2026
- help.qualaroo.com/general-faqs-pricing· checked 29 Sept 2026




