EVERYTHING XIAOMI
Get listed

Salesforce Service Cloud

Place
#15 of 25
Score
5.7
Salesforce Service Cloud's website

The facts below are what the maker publishes about Salesforce Service Cloud, checked and dated. Our editors have not written about it yet.

Plans and prices

From Salesforce Service Cloud's own pricing page, checked 20 Sep 2026.

All about pricing
PlanPriceWhat it gives you
Starter Suite$25 a monthCase and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing · Billed monthly or annually
Pro Suite$100 a month5 flows per org · Billed annually. Contract required.
Enterprise—AI for customer service · Self-service Help Center · Workflow automation
EnterprisePriced on requestAI for customer service · Self-service Help Center · Workflow automation
UnlimitedPriced on requestChat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox
Unlimited—Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox
Agentforce 1 Service$550 a month2.5M Flex Credits per org per year · Billed annually

The facts

Each one read from Salesforce Service Cloud's own pages, with the date it was checked.

What it does

API access
Yeschecked 20 Sep 2026
Customer portal
Yeschecked 20 Sep 2026
Help center
Yeschecked 20 Sep 2026
Paid from
25checked 20 Sep 2026
Shared inbox
Yeschecked 20 Sep 2026
SLA management
Yeschecked 20 Sep 2026
Ticket automation
Yeschecked 20 Sep 2026

Money

Free plan
Nochecked 20 Sep 2026

Alternatives to Salesforce Service Cloud

All alternatives
  1. 1

    Intercom

    AndroidiOSWeb
    7.7From $19 a month
  2. 2
    7.6
  3. 3GoTo Contact Center logo

    GoTo Contact Center

    AndroidiOSWebAPI
    7.5From $29.95 a month
  4. 4Freshdesk logo

    Freshdesk

    Free planAPI
    7.4From $19 a month
  5. 5Zoho Analytics logo

    Zoho Analytics

    Free planSelf-hosted
    7.3Free plan
  6. 6Five9 Interaction Analytics logo
    6.9From $119 a month