Salesforce Service Cloud
The facts below are what the maker publishes about Salesforce Service Cloud, checked and dated. Our editors have not written about it yet.
Plans and prices
From Salesforce Service Cloud's own pricing page, checked 20 Sep 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Starter Suite | $25 a month | Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing · Billed monthly or annually |
| Pro Suite | $100 a month | 5 flows per org · Billed annually. Contract required. |
| Enterprise | — | AI for customer service · Self-service Help Center · Workflow automation |
| Enterprise | Priced on request | AI for customer service · Self-service Help Center · Workflow automation |
| Unlimited | Priced on request | Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox |
| Unlimited | — | Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox |
| Agentforce 1 Service | $550 a month | 2.5M Flex Credits per org per year · Billed annually |
The facts
Each one read from Salesforce Service Cloud's own pages, with the date it was checked.
What it does
- API access
- Yeschecked 20 Sep 2026
- Customer portal
- Yeschecked 20 Sep 2026
- Help center
- Yeschecked 20 Sep 2026
- Paid from
- 25checked 20 Sep 2026
- Shared inbox
- Yeschecked 20 Sep 2026
- SLA management
- Yeschecked 20 Sep 2026
- Ticket automation
- Yeschecked 20 Sep 2026
Money
- Free plan
- Nochecked 20 Sep 2026
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