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The Salesforce Service Cloud homepage

Salesforce Service Cloud

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Score7.9
Rank#16 of 101
From$25/mo
Free planNo
Runs onAPI

Summary

Salesforce Service Cloud is ranked #16 of 101 in help desk software on Everything Xiaomi. It runs on API. There is no free plan. Paid plans start at $25/mo.

Salesforce Service Cloud plans and pricing

All plans
Starter Suite $25/mo Billed monthly or annually Case and service management · Built-in AI · Dynamic email marketing and analytics · Built-in sales flows and lead routing salesforce.com · 20 Sept 2026
Pro Suite $100/mo Billed annually. Contract required. 5 flows per org salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Enterprise Not published AI for customer service · Self-service Help Center · Workflow automation salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026
Unlimited Not published Chat and bots · Salesforce Knowledge · Premier Success Plan and Full Sandbox salesforce.com · 20 Sept 2026

Compared on help desk software

Free plan
Nosalesforce.com

Facts

Free plan
Nosalesforce.com · 20 Sept 2026
Paid from
25salesforce.com · 20 Sept 2026
Shared inbox
Yessalesforce.com · 20 Sept 2026
SLA management
Yessalesforce.com · 20 Sept 2026
Help center
Yessalesforce.com · 20 Sept 2026
Ticket automation
Yessalesforce.com · 20 Sept 2026
Customer portal
Yessalesforce.com · 20 Sept 2026
API access
Yessalesforce.com · 20 Sept 2026

Best Salesforce Service Cloud alternatives

See all 12
9.0 Vtiger Help Desk Free plan 9.0 Chatwoot Free plan Open source 8.9 Freshdesk Free plan 8.7 Zoho Desk Free plan 8.7 Help Scout Free plan 8.7 LiveAgent Free trial $15/mo

Where it ranks on Everything Xiaomi

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Sources