18.8
Chatwoot is an open-source customer support platform that brings customer conversations into a shared inbox and pairs it with a knowledge base.
Free planOpen sourceAndroidiOSWeb
Best Multilingual Customer Support Software in 2026
Multilingual customer support software helps teams handle conversations across languages. Compare supported languages, translation mode and whether real-time translation is available. If you work from a Xiaomi, Redmi or POCO phone, check for an Android app before choosing. Platform listings can also include web, iOS, Windows, Linux and an API, so match access to your workflow.
28.1
Crisp is an AI customer support platform that brings conversations from different channels into a collaborative inbox.
Free planAndroidiOSWeb
38.1
Mixdesk is an AI-powered customer engagement platform that combines messaging, web chat, and email in a shared workspace.
Free planAndroidiOSWeb
- 4
Intercom
Intercom is a customer messaging and support platform for businesses serving customers through a website, app, or product experience.
AndroidiOSWeb7.7From $19 a month - 5
Microsoft Dynamics 365 Sales
AndroidiOSWebAPI7.6 - 6
Freshdesk
Freshdesk is customer service software for organizing support requests and conversations across email, web forms, chat, social networks, and messaging channels.
Free planAPI7.4From $19 a month - 7
Deskpro
Deskpro is a help desk platform for customer support, IT, HR, and operations teams.
AndroidiOSWebAPI7.3From $39 a month - 8
Gorgias
Gorgias is a helpdesk designed for ecommerce customer experience teams, bringing support conversations, customer data, workflows, and an AI Agent together.
AndroidiOSWebAPI7.1 - 9
Kustomer
Kustomer is an AI-native customer experience platform for managing customer relationships and service interactions.
AndroidiOSWebAPI6.8 - 10
LiveAgent
LiveAgent is a customer-support platform that brings communication channels into one dashboard or inbox.
API6.8From $15 a month - 11
SupportPal
WebAPILinuxSelf-hosted6.7From $299.95 a year - 12
Zoho Desk
Free planAPI6.6From ₹420 a month - 13
Provide Support
AndroidiOSWebWindows6.5From $24 a month - 14
Helpshift
Helpshift combines technology, AI, and human services for gaming studios working across support, engagement, trust and safety, and community.
AndroidiOSWebAPI6.3 - 15
Sprinklr Service
Sprinklr Service is a paid enterprise contact-center platform that unifies customer service across more than 30 voice, social, and digital channels.
WebAPI6.1 - 165.8From $25 a month
- 17
Zendesk AI Agents
Zendesk AI Agents is a paid customer-service offering for handling support conversations across social, web, mobile, voice, email, and messaging channels.
Web5.8From $228 a year - 18
eDesk
API5.7From $39 a month - 19
Language I/O
API5.7From $10,000 a year - 20
WhosOn
iOSWebWindows5.1 - 21
Enchant
API4.8 - 22
LinguoDesk
Web4.7
Choosing well
Check language coverage
Compare supported languages, multilingual help center coverage and the languages available in the agent interface.
A broad customer language list does not necessarily mean agents get the same interface languages, so check both fields.
Compare translation features
Look at the translation mode and whether real-time translation is available. These choices affect how conversations are handled as they arrive.
Match the translation setup to the channels and response speed your team needs.
Review language routing
Language-based routing can help direct conversations to suitable agents. Check whether this option fits your support workflow.
Also compare agent interface languages so staff can work in a language they understand.
Read the pricing terms
Check whether a free plan or free trial is offered, then review the paid-from price. Pricing can also be listed as on request.
If you need to read or change the code, check whether open-source code is offered and review its licence.
Confirm phone and desktop access
Check for an Android app if you plan to manage support from a Xiaomi, Redmi or POCO phone. Platform coverage can also include web, iOS, Windows and Linux.
An API may matter when the support tool must connect with another service, so include it in your platform comparison.
Questions people ask
Do these tools have Android apps?
Platform support varies. Check the Android entry for a tool; web, iOS, Windows, Linux and API access are also comparison points.
Which language features should I compare?
Compare supported languages, translation mode, real-time translation, multilingual help center coverage, language-based routing and agent interface languages.
Can I start with a free plan or trial?
A free plan and a free trial are offered by tools in this category. Check the individual listing for its available option and terms.
How should I compare pricing?
Use the Paid from field, then check whether a free plan, free trial or pricing-on-request model applies to the tool you are considering.
Is open-source code available?
Open-source code is offered by tools in this category. Check the licence and project details before selecting one for changes or self-hosting.