17.3
Pisano is an experience management platform for Voice of Customer and Voice of Employee programs.
AndroidiOSWeb
Best Customer Experience Management Software in 2026
Customer experience management software gives teams tools to gather feedback and organize work around customer interactions. Compared on feedback channels, experience programs, and journey mapping, the entries can be weighed against how your organization collects and uses feedback. Consider closed-loop actions for follow-up, and text analytics and supported languages as additional criteria. Qualtrics, UXPressia, and…
27.3
Qualtrics is an experience-management platform that combines experience data with human context to support decisions and outcomes.
Free planAPI
36.9
Alida is a customer experience and insights platform that gathers customer feedback and employee voice data through research communities.
AndroidiOSWeb
- 4
UXPressia
UXPressia is a customer experience mapping and management platform for organizing journey maps, personas, service blueprints, and other CX materials.
Free planWeb6.9From $36 a month - 5
Happ
Happ provides experience management software and consulting to help organisations collect customer feedback, make sense of it, and take action.
AndroidiOSWeb6.6 - 6
QuestionPro
Free planAPI6.6From $83 a month - 7
Sprinklr Unified-CXM Platform
AndroidiOSWebAPI6.6 - 8
Wootric
Wootric is customer experience and feedback software for gathering survey responses and helping teams act on them.
AndroidiOSWebAPI6.5 - 9
Adobe CX Enterprise
Adobe CX Enterprise is a system for coordinating B2B and B2C customer experiences across the customer lifecycle.
Free planWebAPI6.4Free plan - 10
CustomerSure
CustomerSure is a Voice of Customer platform for collecting feedback and turning it into tracked action.
WebAPI6.4From £1,999 a month - 11
Orchetta
Orchetta is a web and API product for organizing customer journeys, linking customer evidence to work, and measuring whether that work improved the journey.
WebAPI6.4From $45 a month - 12
Webex Experience Management
AndroidiOSWebAPI6.4 - 13
Lucidya
Lucidya is an AI-native customer experience management suite for customer engagement and issue resolution.
WebAPI6.3From $125 a month - 14
Medallia
AndroidiOSWebAPI6.3 - 15
moveXM
moveXM provides customer feedback and customer experience management software, with consulting support.
WebAPI6.3From €6,500 a year - 16
Eloquant
Eloquant is a cloud Customer Experience platform that combines contact centre services with Voice of the Customer tools.
WebAPI6.1From €55 a month - 17
Cemantica
WebAPI6.0 - 18
Hello Customer
Hello Customer is a European Voice of Customer platform that gathers feedback, identifies satisfaction drivers, and routes actions to responsible teams.
AndroidiOSWebAPI6.0 - 19
omniXM
AndroidiOS6.0 - 20
Press'nXPress
Press'nXPress is a SaaS platform for collecting customer feedback and turning it into operational follow-up.
AndroidiOSWeb6.0 - 21
Wonderflow
Wonderflow is a customer-feedback analytics platform for enterprises, providing insights at product and SKU level.
WebAPI6.0 - 22
5.9 - 23
Glanceable
Glanceable is a customer-feedback platform for enterprise teams that brings reviews, surveys, support tickets, call transcripts, social media, and…
WebAPI5.9From €19,000 a year - 24
PeopleMetrics CEM Platform
PeopleMetrics CEM Platform is web software for managing patient, customer, and employee experience programs.
Web5.9 - 25
Feedier
Feedier is a paid Customer Intelligence Platform for bringing customer feedback together and turning it into analysis, reports, and prioritized actions.
WebAPI5.8