omniXM
The facts below are what the maker publishes about omniXM, checked and dated. Our editors have not written about it yet.
Plans and prices
From omniXM's own pricing page, checked 8 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Custom quote | Priced on request | Location count · agent tier · Contact us for a custom quote; pricing is based on location count and agent tier. |
The facts
Each one read from omniXM's own pages, with the date it was checked.
What it does
- Additional integrations
- The restaurant page states native POS integrations with Toast and Square, while the Daxko partner page lists Club Automation as in development and Engage Pro as planned.checked 8 Oct 2026
- AI agents
- The omniXMOS suite is described as one orchestrator directing 12 specialized agents.checked 8 Oct 2026
- Analysis
- omniWatch is described as detecting problems early, omniInsights as reporting, and omniSense as a 24/7 AI CX analyst that answers questions in seconds.checked 8 Oct 2026
- Deployment
- The FAQ says foundation agents can use existing data from day one without deep integrations, while deployments with PMS, POS, or membership system integrations are configured in weeks.checked 8 Oct 2026
- Feedback capture
- omniFlow provides adaptive, trigger-based conversations, and its questions, logic, and triggers can be customized within team-defined guardrails.checked 8 Oct 2026
- Feedback collection
- omniFlow collects feedback through short, personalized conversations, while omniPulse captures real-time sentiment through kiosks, QR codes, and tap stations.checked 8 Oct 2026
- How it works
- The platform organizes its work into listening, understanding, acting, and proving, with an orchestrator directing 12 specialized agents.checked 8 Oct 2026
- Industries served
- The maker lists contract food services, workplace services, hotels, fitness and wellness, and restaurants as target industries.checked 8 Oct 2026
- Integrations
- omniFlow lists Daxko and Traction Rec as live integrations, with MEWS, Toast, and Oracle OPERA also listed for relevant industries.checked 8 Oct 2026
- Intended customers
- The platform is presented for distributed operators in contract food services, workplace services, hotels, fitness and wellness, and restaurants.checked 8 Oct 2026
- Intended users
- The site describes the product as built for distributed operators and for global experience, regional operations, location and site, and marketing and growth leaders.checked 8 Oct 2026
- Named integration
- The partners page lists Daxko as a live technology and channel integration for retention intelligence at YMCA, JCC, and multi-site wellness organizations.checked 8 Oct 2026
- Notable limit
- The CFS page says pricing depends on location count and agent tier and requires contacting omniXM for a custom quote.checked 8 Oct 2026
- Operational actions
- omniGuide assigns action plans, omniResolve supports guest recovery, and omniStaff analyzes feedback by staff member and shift.checked 8 Oct 2026
- Privacy
- The privacy policy says omniXM processes customer or employee experience data on clients’ behalf as a data processor and does not sell personal data.checked 8 Oct 2026
- Product
- omniXM describes itself as an AI-native experience management operating system for distributed operators.checked 8 Oct 2026
- ROI reporting
- omniValue ties CSAT improvement to loyalty, spend per visit, renewal probability, and member lifetime value to provide CFO-ready ROI statements.checked 8 Oct 2026
- Security
- The privacy policy states that data is encrypted in transit and at rest, with role-based access controls and continuous monitoring and auditing.checked 8 Oct 2026
- Security and compliance
- The pages reviewed do not state specific security certifications or compliance standards.checked 8 Oct 2026
- Support
- The home page lists a Help Centre for documentation, guides, and support resources as coming soon.checked 8 Oct 2026
- Support resources
- The site lists a Help Centre for documentation, guides, and support resources, marked “Coming Soon.”checked 8 Oct 2026
- What it does
- omniXM describes itself as an AI-native experience management operating system that captures signals, detects risk, drives action, and proves revenue impact across locations.checked 8 Oct 2026
The company
- Headquarters
- omniXM says it is headquartered in Woodinville, Washington, with engineering and operations in Pune, India.checked 8 Oct 2026
Where it runs
- Integration approach
- The maker says omniXM connects alongside operators’ existing systems of record and syncs data through an API.checked 8 Oct 2026
