Cemantica
The facts below are what the maker publishes about Cemantica, checked and dated. Our editors have not written about it yet.
Plans and prices
From Cemantica's own pricing page, checked 3 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| Enterprise free trial | Free | 21 days · up to 5 users · no credit card needed |
| Enterprise | Priced on request | 10 GB storage · private cloud · SSO listed in package comparison |
| JVMP | Priced on request | 20 GB storage · private cloud |
| Standard | Priced on request | 5 GB storage · private cloud · limited Alex AI queries |
| Starter | Priced on request | 1 GB storage · shared cloud · limited Alex AI queries |
The facts
Each one read from Cemantica's own pages, with the date it was checked.
What it does
- AI features
- Alex AI can generate journey maps, personas and improvement opportunities from data, while Alex AI Pro can answer questions and recommend next steps.checked 3 Oct 2026
- API and imports
- The company says data can be integrated through its API and web services or by importing Excel and CSV files.checked 3 Oct 2026
- Data integrations
- Cemantica says it has more than 70 connectors, including Qualtrics, Medallia, Salesforce, Microsoft Dynamics 365, SurveyMonkey, Power BI, Snowflake and Jira.checked 3 Oct 2026
- Deployment
- Cemantica describes its offering as a cloud based SaaS platform, with shared cloud instances for the trial and Starter tiers and private cloud instances for higher packages.checked 3 Oct 2026
- Exports
- Cemantica says journey maps can be exported in PDF, image and Excel formats with white label, high definition design.checked 3 Oct 2026
- Journey analytics
- The platform includes journey analytics, sentiment analysis, alerts and triggers, and ROI measurement.checked 3 Oct 2026
- Journey management
- Its Journey Value Management Platform combines journey design, orchestration, insights, feedback collection and value measurement.checked 3 Oct 2026
- Product
- Cemantica describes itself as end-to-end Customer Experience software covering strategy through execution.checked 3 Oct 2026
- Security
- Cemantica states that it is ISO 27001 certified and SOC 2 Type II certified.checked 3 Oct 2026
- Support
- The trial page directs product questions to [email protected], and the company says its CX specialists provide customer support and guidance.checked 3 Oct 2026
- Target customers
- The company presents its platform for organizations managing customer experience across sectors including financial services, retail, healthcare, hospitality, professional services and technology.checked 3 Oct 2026
The company
- Headquarters
- Cemantica says it is headquartered in France and has offices across Europe and in the United States.checked 3 Oct 2026
Money
- Trial limit
- The Enterprise trial page offers 21 days without a credit card, and the pricing page says the trial is for up to five users.checked 3 Oct 2026
