Best Call Center Speech Analytics Software in 2026
Updated
In short: Convin is ranked #1 of 37 as of 4 October 2026, ahead of SESTEK Text-to-Speech and Feelingstream. The lowest first paid tier on this page is Voiso at $24/mo.
Call center speech analytics software helps teams examine conversations and support quality and compliance work. The ranking opens with Convin, SESTEK Text-to-Speech, and Level AI Contact Center Analytics, followed by QEval and Feelingstream. Compare live call analysis with sentiment analysis and automatic topic detection to understand the kinds of conversation insights represented. Agent coaching tools and compliance monitoring offer additional points of comparison, while supported languages may matter for the calls your teams handle. Free plan availability and paid-from pricing round out the listed criteria.
37 call center speech analytics software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 Convin Top pick · 6.9 Free plan · Free
#2 SESTEK Text-to-Speech Runner-up · 6.6 
#3 Feelingstream Also great · 6.5 
- Free planFree trial AndroidiOSWebRecognisedDocumentedFree planPlatforms
- apiLinuxself-hostedWindows
- Live call analysis
- Yes
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms - apimacOSself-hostedWebWindows
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
RecognisedDocumentedFree planPlatforms - apiWeb
- Sentiment analysis
- Yes
RecognisedDocumentedFree planPlatforms - apiWeb
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
RecognisedDocumentedFree planPlatforms - apiself-hostedWebRecognisedDocumentedFree planPlatforms
- apiWeb
- Live call analysis
- Yes
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms - apimacOSWebWindows
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
RecognisedDocumentedFree planPlatforms - apiWeb
- Sentiment analysis
- Yes
RecognisedDocumentedFree planPlatforms - AndroidiOSWeb
- Free plan
- No
- Paid from
- 29 /user/mo
- Live call analysis
- Yes
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms$29/mofirst paid tier About JustCall Speech AnalyticsVisit site - Web
- Sentiment analysis
- Yes
RecognisedDocumentedFree planPlatforms - self-hostedWeb
- Sentiment analysis
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 24 /user/mo
RecognisedDocumentedFree planPlatforms$24/mofirst paid tier About VoisoVisit site - Web
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
RecognisedDocumentedFree planPlatforms - Free trial apiWeb
- Free plan
- No
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms$250/mofirst paid tier About HappituVisit site - Free trial apiself-hostedWeb
- Free plan
- No
- Paid from
- 25 /user/mo
RecognisedDocumentedFree planPlatforms$25/mofirst paid tier About MiaRecVisit site - apiself-hostedWeb
- Free plan
- No
- Live call analysis
- Yes
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Sentiment analysis
- Yes
RecognisedDocumentedFree planPlatforms$99/mofirst paid tier About DaiseeVisit site - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
RecognisedDocumentedFree planPlatforms - Web
- Live call analysis
- No
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms - WebRecognisedDocumentedFree planPlatforms
- Web
- Live call analysis
- Yes
- Sentiment analysis
- Yes
- Compliance monitoring
- Yes
- Automatic topic detection
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which call center speech analytics software is ranked first on Everything Xiaomi?
Convin is ranked #1 of 37 with a score of 6.9. SESTEK Text-to-Speech is second and Feelingstream third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Voiso has the lowest first paid tier we found: $24/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.