3CLogic
The facts below are what the maker publishes about 3CLogic, checked and dated. Our editors have not written about it yet.
Plans and prices
From 3CLogic's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 3CLogic Voice AI Hub / contact center platform | Priced on request | Enterprise platform; pricing not stated on the pages reviewed |
| Custom enterprise plan | Priced on request | No public edition pricing · quote required |
The facts
Each one read from 3CLogic's own pages, with the date it was checked.
What it does
- AI agent controls
- Voice AI agents can be configured with distinct personalities and behavioral guardrails aligned with a company’s brand and approved guidelines.checked 7 Oct 2026
- AI analytics
- The platform provides sentiment analysis, conversation summaries, topic and outcome extraction, and agent-performance signals.checked 15 Oct 2026
- AI personalities
- Administrators can configure agent tone, humor, empathy, detail, proactiveness, and behavioral guardrails.checked 15 Oct 2026
- Analytics
- The platform provides sentiment analysis, conversation summaries, speech analytics, dashboards, and automated quality assurance.checked 7 Oct 2026
- API-first architecture
- 3CLogic says all Voice AI Hub capabilities are accessible through APIs and that the platform is LLM-agnostic.checked 15 Oct 2026
- Business continuity
- The company says geographic redundancy allows operations to move between cloud instances within minutes after a disruption.checked 15 Oct 2026
- Compliance
- The maker lists ISO 27701:2019, GDPR, HIPAA, HECVAT, and VPAT/Section 508 among its privacy, security, and accessibility standards or frameworks.checked 7 Oct 2026
- Contact-center capabilities
- Listed capabilities include CTI, conversational AI, SMS, IVR, reporting dashboards, speech analytics, coaching, secure payments, and click-to-call.checked 15 Oct 2026
- Conversation testing
- A built-in Playground simulates chat or phone conversations and exposes intent parsing, tool calls, delegation, and flow handling for testing.checked 15 Oct 2026
- Conversation threads
- Threads preserve conversation history and context when work is handed between AI agents or escalated to a human.checked 15 Oct 2026
- Deployment model
- The product is browser-based and requires internet access plus a PC, laptop, or desktop, with no hardware or download required.checked 15 Oct 2026
- Developer security model
- External API calls are made by a backend service rather than directly by the language model to protect credentials and control shared data.checked 15 Oct 2026
- Hybrid and on-premise options
- 3CLogic says customers can use hybrid or connector deployments and may store call recordings in a provisioned cloud instance or on premises.checked 15 Oct 2026
- Integrations
- Official integration pages name ServiceNow, Halo, SAP, Salesforce, Microsoft Teams, Medallia, Observe.ai, ScreenMeet, Verint, Sycurio, and Zoom.checked 15 Oct 2026
- Knowledge uploads
- Users can upload policies, FAQs, and product documents to ground agent responses.checked 15 Oct 2026
- Limit: complexity
- SpotSaaS lists training needs and complexity for small teams among the product drawbacks.checked 15 Oct 2026
- Limit: customization and implementation
- Prospeo summarizes recurring complaints about limited customization, dashboard/reporting limits, and implementation delays.checked 15 Oct 2026
- Limit: dashboard customization
- G2 reviewers ask for more dashboard customization and say report editing is less intuitive than desired.checked 15 Oct 2026
- Limit: dialer complaint
- A RevDex complaint alleges that the dialer failed from the first day and that a refund dispute followed; 3CLogic responded that carrier and do-not-call issues were involved and said it issued a partial refund.checked 15 Oct 2026
The company
- Company headquarters
- 3CLogic lists its headquarters at 500 N. Washington Street #10954, Rockville, Maryland 20849.checked 15 Oct 2026
- Company size
- LinkedIn places 3CLogic in the 51–200 employee range.checked 15 Oct 2026
- Founded
- LinkedIn and G2 identify 2005 as the company’s founding year.checked 15 Oct 2026
- Headquarters
- Rockville, Maryland, United Stateschecked 23 Sep 2026
Money
- Free plan
- Nochecked 23 Sep 2026
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