3CLogic
6.5#7 in call center speech analytics softwareWebAPISelf-hosted
Visit3CLogic vs MaxContact Auto QA
MaxContact Auto QA
7.4#2 in call center speech analytics softwareFrom £80 a monthWebAPIExtensionWindows
VisitWhat both publish
| Fact | 3CLogic | MaxContact Auto QA |
|---|---|---|
| Compliance | The maker lists ISO 27701:2019, GDPR, HIPAA, HECVAT, and VPAT/Section 508 among its privacy, security, and accessibility standards or frameworks. | The page describes monitoring script adherence, regulatory compliance, data protection requirements, and vulnerable customer indicators. |
| Founded | LinkedIn and G2 identify 2005 as the company’s founding year. | MaxContact says it launched in 2015 after four years of development; CB Insights also lists 2015 as the founding year. |
| Headquarters | Rockville, Maryland, United States | Manchester, United Kingdom |
| Integrations | Official integration pages name ServiceNow, Halo, SAP, Salesforce, Microsoft Teams, Medallia, Observe.ai, ScreenMeet, Verint, Sycurio, and Zoom. | Auto QA connects to contact-centre and CRM platforms through APIs; the site links HubSpot, AutoConvert, Salesforce, Orca and Zoho integrations. |
| Praise: support | G2 reviewers repeatedly describe the support team as responsive, personalized, knowledgeable, and quick to resolve issues. | Reviewers repeatedly praise friendly, responsive support and hands-on onboarding or implementation assistance. |
| Rating on Capterra | 4.3 out of 5 from 49 reviews | 4.7 out of 5 from 33 reviews. |
| Rating on G2 | 4.5 out of 5 from 50 reviews | 4.6 out of 5 from 60 reviews. |
| Rating on GetApp | 4.3 out of 5 from 49 reviews | 4.7 out of 5 from 33 reviews. |
3CLogic plans
- 3CLogic Voice AI Hub / contact center platformPriced on request
- Custom enterprise planPriced on request
MaxContact Auto QA plans
- MaxContact paid plan£80 a month
- MaxContact subscription£80 a month
- Auto QAPriced on request
- Custom Auto QAPriced on request
Pick 3CLogic if…
You want what its maker publishes above — check its page for the details.
Pick MaxContact Auto QA if…
It suits contact centre teams seeking automated quality scoring, compliance monitoring, and coaching insights across calls, chats, and email. It may also fit organizations that want to select eligible interactions by campaign, agent, result code, or volume.