Daisee

C tier on Call Center Speech Analytics SoftwareScore 5.8 · #20 of 37

Android app: Not listed
Free plan: No
Paid plans from: $99/mo
Runs on: Web

daisee.com

Summary

Daisee is ranked #20 of 37 in call center speech analytics software on Everything Xiaomi. It runs on Web. There is no free plan. Paid plans start at $99/mo.

Daisee plans and pricing

All plans

Standard Package $99/mo per agent, per month; plans start from $99 per agent per month Automated QA · analytics and insights · transcription and playback · secure SaaS access · knowledge base and support access daisee.com · 4 Oct 2026

Compared on call center speech analytics software

Free plan: Nodaisee.com
Sentiment analysis: Yesdaisee.com

Facts

Purpose: Daisee analyzes customer interactions across voice and chat for contact centre quality assurance and analytics.daisee.com · 4 Oct 2026
Full coverage QA: Automated Quality Assurance scores every interaction and supports configurable QA, compliance, sales, and service scorecards.daisee.com · 4 Oct 2026
Risk detection: The platform offers near real-time compliance and risk detection, with evidence-linked scoring and audit trails.daisee.com · 4 Oct 2026
Conversation insights: Analytics & Insights includes sentiment, intent, friction-point analysis, and predictive risk, churn, and opportunity models.daisee.com · 4 Oct 2026
Review tools: Platform capabilities include transcription and playback, search, filtering, review workflows, and high-risk interaction alerts.daisee.com · 4 Oct 2026
Integrations: Daisee says it integrates with CCaaS or telephony platforms such as Genesys or AWS and connects with Snowflake data sharing.daisee.com · 4 Oct 2026
Security: Daisee states it is SOC 2 Type II attested and encrypts data in transit with TLS 1.2+ and at rest with AES-256.daisee.com · 4 Oct 2026
Hosting and residency: The platform runs on AWS regional environments in the US, EU, and Australia, with data residency options.daisee.com · 4 Oct 2026
Identity controls: Daisee describes least-privilege role-based access, MFA, and enterprise SSO support for SAML 2.0 and OAuth 2.0.daisee.com · 4 Oct 2026
Advanced options: Advanced and enterprise options include custom integrations, multilingual analysis, dedicated success management, and flexible deployment options scoped with the Daisee team.daisee.com · 4 Oct 2026
Support: The Standard Package includes knowledge base and support access.daisee.com · 4 Oct 2026
Audience: Daisee describes its platform as software for contact centres seeking automated quality management and analytics.daisee.com · 4 Oct 2026
Company: Daisee says it was founded in Australia in 2017 by technology entrepreneur Richard Kimber.daisee.com · 4 Oct 2026