Agentforce Contact Center
7.8#2 in customer service qa softwareFrom $50 a monthAndroidiOSWebAPI
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| Fact | Agentforce Contact Center | Daisee |
|---|---|---|
| Founded | 1999 | 2017 |
| Headquarters | San Francisco, California, United States | Sydney, New South Wales, Australia |
It suits contact-center teams looking for voice and digital channels, with workforce features available through specific plans. Web, iOS, and Android support may suit teams accessing the software across those platforms.
It is aimed at contact centres seeking automated quality management and analytics across voice and chat interactions. Its Standard Package is billed per agent, per month.