Daisee
6.1#13 in customer service qa softwareFrom $99 a monthWeb
VisitDaisee vs Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales
7.6#1 in supply chain management softwareAndroidiOSWebAPI
VisitWhat both publish
| Fact | Daisee | Microsoft Dynamics 365 Sales |
|---|---|---|
| Audience | Daisee describes its platform as software for contact centres seeking automated quality management and analytics. | Microsoft identifies sales leaders and executives, sales representatives and account managers, and sales operations and administrators as audiences for its sales agents. |
| Founded | 2017 | 1975 |
| Headquarters | Sydney, New South Wales, Australia | Redmond, Washington, USA |
| Integrations | Daisee says it integrates with CCaaS or telephony platforms such as Genesys or AWS and connects with Snowflake data sharing. | Microsoft documentation lists integrations with Microsoft Teams, Exchange Online, SharePoint, and LinkedIn Sales Navigator. |
| Security | Daisee states it is SOC 2 Type II attested and encrypts data in transit with TLS 1.2+ and at rest with AES-256. | Sales data is stored in Dataverse and, for certain features, Azure resources; Microsoft says the data can be protected with Customer Lockbox and encrypted with customer-managed keys, with conversation intelligence exceptions. |
Daisee plans
- Advanced & Enterprise OptionsPriced on request
- Standard Package$99 a month
Microsoft Dynamics 365 Sales plans
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trial—
- Dynamics 365 Human Resources$135 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65
Pick Daisee if…
It is aimed at contact centres seeking automated quality management and analytics across voice and chat interactions. Its Standard Package is billed per agent, per month.
Pick Microsoft Dynamics 365 Sales if…
You want what its maker publishes above — check its page for the details.