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Best Speech Analytics Software in 2026

Speech analytics tools help teams examine conversations, with capabilities that may support review, coaching, or oversight. Compare analysis modes and sentiment analysis with coaching features and compliance monitoring to understand the kinds of work each option may address. Supported languages and data retention are also useful fit considerations, while free-plan availability and paid-from pricing add cost context.…

30 appsSorted 24 Oct 2026How we rank
18.4
Avoma logo

Avoma is a meeting capture and transcription platform for web, iOS, and Android.

Free planAndroidiOSWeb
From $19 a month
27.1
Jiminny logo

Jiminny is a conversation and revenue intelligence platform that captures emails, phone calls and video calls, analyzes them, and syncs insights to a CRM.

AndroidiOSWeb
From $42 a month
37.0
Salesloft logo

Salesloft describes its product as a predictive revenue system that turns signals across a company's revenue stack into prioritized actions for revenue teams.

AndroidiOSWeb
Price on the maker’s site
  1. 4Cresta logo

    Cresta

    WebAPIExtension
    6.9From $150,000 a year
  2. 5

    Symbl.ai

    Symbl.ai provides conversation intelligence for organizations building real-time AI agents and multimodal experiences.

    Free planAndroidiOSWebAPI
    6.7Free plan
  3. 6

    CTM Conversation Intelligence

    CTM Conversation Intelligence applies AI-powered call analysis to help sales and marketing teams identify customer needs and use conversation data.

    AndroidiOSWebAPI
    6.6From $79 a month
  4. 7ExecVision logo

    ExecVision

    ExecVision is conversation intelligence software that analyzes customer interactions to surface insights and support changes in team behavior.

    AndroidiOSWebExtension
    6.3
  5. 8Revenue.io logo

    Revenue.io

    Revenue.io is a Salesforce-native revenue platform that combines dialing, sales engagement, conversation intelligence, real-time coaching, and AI.

    AndroidiOSWebExtension
    6.3
  6. 9Twilio Conversation Intelligence logo
    6.2From $0.01 a month
  7. 10Daisee logo

    Daisee

    Daisee is web software for contact centres that analyzes voice and chat interactions for quality assurance, compliance, and operational insight.

    Web
    6.1From $99 a month
  8. 11Feelingstream logo

    Feelingstream

    Feelingstream analyzes calls, chats and emails for contact centres and sales teams, producing summaries, interaction scores and insights to guide…

    WebAPImacOSSelf-hosted
    6.1
  9. 12QEval logo

    QEval

    QEval is a contact-center performance platform that evaluates conversations involving human agents, AI agents, voice bots, chat copilots, and IVR flows.

    WebAPI
    6.1
  10. 13

    Thematic

    Thematic is a customer-feedback analysis platform for enterprise CX teams.

    WebAPI
    6.1From $25,000 a year
  11. 14AgentAssist logo

    AgentAssist

    AgentAssist is a cloud-based generative AI speech analytics platform for contact centers, available through web and API.

    WebAPI
    5.9
  12. 15Balto QA logo

    Balto QA

    Balto QA is a real-time contact-center AI platform for quality assurance, agent assistance, coaching, compliance, insights, and call summaries.

    WebAPImacOSWindows
    5.8
  13. 16Clari Copilot logo

    Clari Copilot

    Clari Copilot is conversation intelligence software for revenue teams and sales reps.

    WebAPI
    5.8
  14. 17Salesken logo

    Salesken

    Salesken analyzes sales interactions to help teams assess deal outcomes, coach representatives, and support sales conversations.

    Web
    5.8
  15. 18CallMiner Eureka logo
    5.7
  16. 19

    Gong Engage

    AndroidiOSWeb
    5.7
  17. 20
    5.7€350 one-time
  18. 21

    ZyroAI Speech Analytics

    ZyroAI Speech Analytics is a web-based service that transcribes and analyzes customer conversations from human agents and AI agents for compliance, sentiment, and quality.

    Web
    5.7
  19. 22Invoca logo

    Invoca

    Invoca is a call tracking and analytics platform that links offline phone conversions to their marketing sources.

    WebAPI
    5.6
  20. 23Modjo logo

    Modjo

    Modjo is an AI-powered revenue intelligence platform for sales teams.

    WebAPIExtension
    5.6
  21. 24Observe.AI Conversation Intelligence logo

    Observe.AI Conversation Intelligence

    Observe.AI Conversation Intelligence is an agentic AI platform for enterprise customer experience teams.

    Web
    5.6
  22. 25Verint Speech Analytics logo

    Verint Speech Analytics

    Verint Speech Analytics analyzes voice interactions to identify words, themes, sentiment, and potential customer experience issues.

    WebSelf-hosted
    5.5

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