Best Hospitality CRM Software in 2026
Updated
In short: GraceSoft Hospitality CRM is ranked #1 of 27 as of 4 October 2026, ahead of Scidoo CRM and D-EDGE CRM. The lowest first paid tier on this page is Bookboost at $1.60/mo.
Guest relationships can involve communications, booking details and efforts to encourage repeat visits. The entries begin with dailypoint 360°, Scidoo CRM and Experience CRM, followed by GraceSoft Hospitality CRM and GuestMaker. Compare guest messaging and segmentation to understand how each option handles outreach and organizes guests, and check reservation sync against your booking processes. Loyalty programs and marketing automation add other dimensions for guest engagement. A mobile app may be relevant to how staff access the system, while free plan availability and the paid-from price provide cost details to compare. Weigh these capabilities against the guest workflows your hospitality operation needs to support.
27 hospitality CRM software ranked on what their makers publish — plans and prices, free tiers, platforms and the facts on their own pages.
#1 GraceSoft Hospitality CRM Top pick · 7.2 Free plan · $89/mo
#2 Scidoo CRM Runner-up · 7.1 
#3 D-EDGE CRM Also great · 6.6 
- Free planFree trial AndroidiOSWeb
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms$89/mofirst paid tier About GraceSoft Hospitality CRMVisit site - AndroidapiiOSLinuxmacOSWebWindows
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - AndroidapiiOSWeb
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidapiiOSWeb
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms€27.08/mofirst paid tier About HMS Flow Guest CRM & LoyaltyVisit site - Free trial AndroidapiiOSWeb
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - apiWeb
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Free trial AndroidapiiOSWeb
- Free plan
- No
- Paid from
- 29 /mo
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms$24.92/mofirst paid tier About HoteSoft Guest CRMVisit site - apiWeb
- Free plan
- No
- Paid from
- 2.6 /mo
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms$1.60/mofirst paid tier About BookboostVisit site - Web
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Reservation sync
- Yes
- Loyalty programs
- Yes
- Marketing automation
- No
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms -
- Reservation sync
- Yes
- Guest messaging
- No
- Loyalty programs
- No
- Marketing automation
- No
RecognisedDocumentedFree planPlatforms - WebiOSAndroid
- Free plan
- Yes
- Guest messaging
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Reservation sync
- Yes
- Guest messaging
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms -
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Paid from
- 750 /mo
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- No
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms -
- Reservation sync
- Yes
- Guest messaging
- Yes
- Loyalty programs
- No
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms - Web
- Free plan
- No
- Reservation sync
- Yes
- Guest messaging
- Yes
- Marketing automation
- Yes
RecognisedDocumentedFree planPlatforms
Is your app on this list?
Numbered spots on this list can be sponsored. They are labelled, and the editorial order and scores never change for payment.
Questions about this list
Which hospitality CRM software is ranked first on Everything Xiaomi?
GraceSoft Hospitality CRM is ranked #1 of 27 with a score of 7.2. Scidoo CRM is second and D-EDGE CRM third.
How many of these have a free plan?
1 of the 25 on this page publish a free plan on their own pricing pages.
Which is the cheapest paid option?
On this page, Bookboost has the lowest first paid tier we found: $1.60/mo.
How is this list ranked?
Ranked on what each maker publishes: documentation depth, a free tier and the platforms it runs on. Paid placements never change a rank.