Airship
The facts below are what the maker publishes about Airship, checked and dated. Our editors have not written about it yet.
Plans and prices
From Airship's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| 100+ locations | £30 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £75 set up, one time fee |
| 51 - 100 locations | £55 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £200 set up, one time fee |
| 31 to 50 locations | £75 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £250 set up, one time fee |
| 16 to 30 locations | £90 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £300 set up, one time fee |
| 2 to 15 locations | £120 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £400 set up, one time fee |
| 1 location | £150 a month | Unlimited email sends · Unlimited contact storage · Unlimited users · Unlimited templates · Unlimited integrations · £600 set up, one time fee |
| Airship Automations | — | Managed SMS and email journey building · Price varies by location count · Monthly cost per location: £150 for 1 location; £100 for 2–5; £75 for 6–15; £50 for 16–30; £35 for 31–50; £30 for 51–100; £20 for 100+ |
| Airship Teams | — | Staff communications · Automated email and SMS · Digital rewards wallet · Prices vary by location count · Monthly cost per location: £75 for 1 or 2–5 locations; £60 for 6–15; £50 for 16–30; £40 for 31–50; £30 for 51–100; £20 for 100+ |
| Essentials | Priced on request | Unlimited email sends · Unlimited contact storage · Automated marketing · Campaign insights and ROI dashboard · Unlimited support · Monthly; one-off onboarding fees apply |
The facts
Each one read from Airship's own pages, with the date it was checked.
What it does
- Analytics
- The Performance Dashboard tracks audience behaviour over time and measures marketing against business outcomes.checked 7 Oct 2026
- API
- Airship provides REST API documentation, tutorials, and integration and accreditation tutorials for data partners.checked 7 Oct 2026
- API authentication
- The REST API uses personal access tokens created in the Airship dashboard and passed in requests as bearer tokens.checked 21 Oct 2026
- API scope
- The SOAP API documentation covers contact and transactional data operations and includes a 216-page reference document.checked 21 Oct 2026
- Automation
- Airship supports automated guest email journeys, including welcome, birthday, and anniversary emails.checked 7 Oct 2026
- Data handling
- The data processing agreement says Airship does not store payment card information or medical information.checked 7 Oct 2026
- Documentation
- The developer portal includes API overview and reference material, tutorials and accreditation guidance; the company also links to an Academy support site.checked 21 Oct 2026
- Industry praise
- A hospitality customer testimonial praises Airship's capabilities, dashboard facilities and support for its customer-retention strategy.checked 21 Oct 2026
- Integration example
- The listed Sunday integration sends customer and purchase data from QR-code table payments into Airship for loyalty, review and repeat-visit activity.checked 21 Oct 2026
- Integrations
- Airship lists more than 80 technology integrations for connecting data from hospitality operations.checked 21 Oct 2026
- Key feature: Ask Airship
- Ask Airship lets users query customer, campaign and venue data and receive answers based on their guest data.checked 21 Oct 2026
- Key feature: automation
- Airship supports automated guest journeys, scheduled campaigns and SMS broadcasts.checked 21 Oct 2026
- Key feature: guest profile
- The platform combines hospitality data into a unified customer view and says it uses 17 dedicated hospitality data points.checked 21 Oct 2026
- Key feature: Proof of Presence
- Proof of Presence links marketing activity with venue visits, return frequency, guest spend and changes in guest behaviour.checked 21 Oct 2026
- Key feature: reporting
- Airship offers campaign insights and ROI reporting, including a Performance Dashboard for monitoring audience behaviour over time.checked 21 Oct 2026
- Key feature: segmentation
- Its segmentation tools can build dynamic audiences from visit behaviour, spending, engagement, loyalty activity and guest preferences.checked 21 Oct 2026
- Key feature: staff communications
- Airship Teams connects to workforce management software and supports staff email and SMS, segmentation, onboarding journeys and rewards.checked 21 Oct 2026
- Legacy API
- Airship says its SOAP API remains supported but recommends the REST API for new integrations.checked 21 Oct 2026
The company
- Company founding
- Airship says it began in 2003 as an SMS service for nightclubs and bars before becoming a hospitality CRM and email marketing platform.checked 21 Oct 2026
- Company location
- Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield.checked 21 Oct 2026
- Company ownership type
- LinkedIn lists Airship as privately held.checked 21 Oct 2026
- Company size
- LinkedIn lists Airship's company size as 11–50 employees and its headquarters as Sheffield, South Yorkshire.checked 21 Oct 2026
- Founded
- 2003checked 28 Sep 2026
- Headquarters
- Airship lists its Sheffield office at 16 South Street, Park Hill, Sheffield, S2 5QX.checked 7 Oct 2026
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