CRM Hotelier
The facts below are what the maker publishes about CRM Hotelier, checked and dated. Our editors have not written about it yet.
Plans and prices
From CRM Hotelier's own pricing page, checked 7 Oct 2026.
| Plan | Price | What it gives you |
|---|---|---|
| CRM Hotelier | Priced on request | Price per hotel · includes segmentation, WhatsApp, email, and guest profile · exact price provided after demo |
| CRM Hotelier via R2 OS | Priced on request | All-inclusive segmentation, WhatsApp, email and guest profile · Spanish support · No integration fees or module licenses |
The facts
Each one read from CRM Hotelier's own pages, with the date it was checked.
What it does
- API and SDKs
- The reviewed public CRM Hotelier pages do not publish API endpoints, SDKs or developer documentation.checked 15 Oct 2026
- Automatic data entry
- Guest records populate from hotel reservations and consumption data without manual entry or spreadsheets.checked 7 Oct 2026
- Automatic segmentation
- The system automatically groups guests such as frequent visitors and guests who appear at risk of not returning.checked 15 Oct 2026
- Beach-hotel support
- Beach-hotel pages describe seasonal and spending filters for reactivating guests during high season.checked 15 Oct 2026
- Boutique-hotel support
- Boutique-hotel pages describe storing guest preferences, stay history, staff notes and tags for personalized repeat stays.checked 15 Oct 2026
- Capterra category context
- Capterra’s hospitality-property-management page lists CRM, guest-experience management and GDS/OTA integration among features buyers commonly compare; it does not show a CRM Hotelier profile in the displayed results.checked 15 Oct 2026
- Documentation depth
- The public help center currently presents FAQ answers and guide links rather than API reference or technical implementation documentation.checked 15 Oct 2026
- Email messaging
- The product also lets staff email guests directly from their profile or segment.checked 15 Oct 2026
- Embedded architecture
- CRM Hotelier is described as living inside the same R2 OS system as reservations, reception and finances.checked 15 Oct 2026
- G2 category context
- G2’s hotel-reservations category page reports a 4.1/5 average across the category and more than 2,700 reviews; the displayed product entries do not provide a CRM Hotelier score.checked 15 Oct 2026
- Guest journey
- The documented workflow covers pre-arrival confirmations and directions, in-stay WhatsApp support, and post-stay review and direct-booking requests.checked 15 Oct 2026
- Guest profiles
- Guest records show stay history, spending, segment membership, notes and tags.checked 15 Oct 2026
- Hostel support
- Hostels can segment travelers by country, season, stay type and repeat visits, then message groups in one click.checked 15 Oct 2026
- Independent ecosystem listing
- An independent hotel website describing R2 OS lists CRM Hotelier as one of 16 included software products and says the platform uses one subscription with connected data.checked 15 Oct 2026
- Independent-hotel focus
- The maker positions CRM Hotelier for independent hotels rather than large chains and says it can be ready in minutes.checked 15 Oct 2026
- Integrations
- The maker states that no third-party integration is required because the CRM is embedded in the hotel operating system.checked 15 Oct 2026
- Licence
- The reviewed public pages do not identify an open-source licence or state that CRM Hotelier is open source.checked 15 Oct 2026
- Limit: public review evidence
- The reviewed G2, Capterra and Software Advice pages do not display a CRM Hotelier rating, review count or reviewer commentary.checked 15 Oct 2026
The company
- Company
- CRM Hotelier says it is part of R2 OS and Rotamundos, Inc.checked 7 Oct 2026
- Company founding
- LinkedIn lists Rotamundos as founded in 2020.checked 15 Oct 2026
- Company headquarters
- LinkedIn lists Rotamundos headquarters in Miami, Florida.checked 15 Oct 2026
- Company ownership
- LinkedIn classifies Rotamundos as privately held.checked 15 Oct 2026
- Company size
- LinkedIn places Rotamundos in the 11–50 employee range.checked 15 Oct 2026
Money
- Limit: price transparency
- A numeric subscription price is not published publicly; buyers must request a demo to receive the price for their hotel.checked 15 Oct 2026
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